IT Technician (Temp Position)

Flynn Group

Independence (OH)

On-site

USD 30,000 - 40,000

Part time

14 days+

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Benefits offered by this job

Retirement and Savings Plan

Short- and Long-Term Disability

Basic Life Insurance

Voluntary Life Insurance

Tuition Reimbursement

Paid Time Off

Flexible/Hybrid Work Schedules

Company Outings

Dining Discounts

On-Site Fitness Center

Job summary

A technology service provider in Independence, Ohio is looking for an entry-level Depot Technician. You will manage shipping and receiving of technology devices, perform cleaning and maintenance tasks, and adhere to inventory management processes. Applicants are encouraged to have customer service skills and a willingness to learn. The role offers on-the-job training and various employee benefits including a retirement plan and flexible work schedules.

Qualifications

1–3 years of experience in IT or a related field is preferred.
Ability to lift, carry, and place equipment up to 50 pounds.
Strong sense of humor appreciated.

Responsibilities

Shipping/receiving technology related devices.
Maintaining accurate inventory using tracking software.
Cleaning and preparing used Dell PCs for shipping.

Skills

Customer service skills

Verbal communication

Written communication

Typing speed of 40 WPM

Education

College degree is a plus

Tools

ServiceNOW

CG4

FedEx Ship Manager

UPS WorldShip

Job description

Our Vision for this Role

The Technology Depot Technician will be responsible for shipping/receiving, parts and area cleaning, stocking, and partial inventory management of technology related devices. The role has a heavy emphasis on restaurant point‑of‑sale (POS) equipment. This is an entry‑level position with on‑the‑job training; experience is a plus but not required.

The Depot Technician will work alongside a team dedicated to warehousing, repair, shipping/receiving, staging, deployment, and procurement to support Flynn Group staff and subsidiaries. Responsibilities include maintaining accurate inventory, utilizing tracking software (CG4, FedEx Ship Manager, UPS WorldShip, ServiceNOW), and managing all aspects of delivery and return of goods in need of repair. The Technician will also learn and adhere to processes for equipment managed by other departments.

What We Will Accomplish Together

Clean the used Dell XE3 PC
Ensure that 16 GB of RAM is installed
Install a power splitter for two SATA drive connections
Ensure that two SATA cables are installed
Install a dual 3.5” to 2.5” drive adapter
Remove existing CMOS battery and install a new one
Power on the device and adjust BIOS settings
Set the BIOS time/date
Ensure that boot type is set to AHCI
Ensure that Secure Boot is set to active
Ensure that system information shows 16GB of active RAM
Ship the PC to the store
Properly package and seal the PC in a box
Print and affix a FedEx label to the box
Update the ServiceNow task with tracking information and close the task
Update the Smartsheet page line‑item with tracking information

What You Have

College‑degree is a plus, as is 1–3 years of experience in IT or a related field.
Great customer‑service, verbal, and written communication skills.
Typing speed of 40 words per minute.
Ability to lift, carry, and place equipment up to 50 pounds.
Excellent sense of humor – we like to have FUN!

Why Work For Flynn?

Flynn Group offers a variety of benefits and perks to encourage and empower employees. We are committed to helping each employee reach their fullest potential.