Information Technology Engineer

MAPP Technologies, L.L.C.; Joplin (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

MAPP Technologies L.L.C. in Joplin, Missouri, seeks an Information Technology Engineer to maintain and support the company’s IT infrastructure, including servers, networks, workstations, and production systems.

You will diagnose issues, monitor performance, manage user access, and implement security measures to protect data. The role requires collaboration, documentation, and on-site availability in the manufacturing environment.

Qualifications

• Experience maintaining enterprise IT systems and end-user devices.
• Networking and security for LAN/WAN environments.
• Troubleshooting hardware, software, and network issues in production settings.
• Windows and/or Linux server administration, Active Directory.
• Backup solutions, disaster recovery planning, and cybersecurity best practices.
• Ability to communicate with technical and non-technical stakeholders; document procedures.
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft, Cisco) are beneficial.

Responsibilities

• Maintain and support IT infrastructure, servers, networks, workstations, and related systems used in manufacturing and business operations.
• Diagnose and resolve hardware and software issues; monitor network performance.
• Manage user accounts and access rights; implement security measures to protect data.
• Collaborate with cross-functional teams to support production systems and upgrades.
• Document IT processes, configurations, and procedures; provide technical guidance to teammates.
• Support backups and disaster recovery procedures; ensure systems meet reliability and compliance requirements.

Skills

IT Support

Network Security

Troubleshooting

Server Admin (Windows/Linux)

Backup & DR

Documentation

Communication

Education

Info Tech Degree or equivalent

Tools

Active Directory

CompTIA Network+

CompTIA Security+

Microsoft Certifications

Cisco Certifications

Job description

Company Description

MAPP Technologies L.L.C., based in Joplin, Missouri, is a privately held Aerospace & Defense manufacturing and aftermarket services company. The organization delivers critical components to OEM print specifications, utilizing specialized processes from raw material through complex machining, welding, coating, assembly, and final inspection. MAPP Technologies serves global customers in the maritime, aerospace, and power generation industries, providing best-in-class value, quality, and just-in-time delivery. The company is dedicated to supporting systems that help people feel protected, safe, and secure, and offers team members the opportunity to contribute to mission-critical products and services.

Role Description

The Information Technology Engineer is a full-time, on-site role located in the Joplin Metropolitan Area. This role is responsible for maintaining and supporting the company’s IT infrastructure, including servers, networks, workstations, and related systems used in manufacturing and business operations. Daily tasks include diagnosing and resolving hardware and software issues, monitoring network performance, managing user accounts and access rights, and implementing security measures to protect sensitive data. The Information Technology Engineer will collaborate with cross-functional teams to support production systems, manage backups and disaster recovery procedures, and assist with technology upgrades and deployments. The role also involves documenting IT processes, providing technical guidance to team members, and ensuring systems meet reliability and compliance requirements.

Qualifications

• Strong Information Technology and Technical Support skills, with experience maintaining enterprise systems and end-user devices.
• Proficiency in Networking and Network Security, including configuration, monitoring, and securing LAN/WAN environments.
• Demonstrated Troubleshooting abilities for hardware, software, and network issues in a fast-paced production or industrial setting.
• Experience with Windows and/or Linux server administration, Active Directory, and common business applications.
• Familiarity with backup solutions, disaster recovery planning, and cybersecurity best practices.
• Ability to communicate clearly with technical and non-technical stakeholders, and to document procedures and configurations.
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft, Cisco) are beneficial.
• Capacity to work on-site, support occasional off-hours maintenance or issue resolution, and collaborate effectively within a diverse team.