IT Engineer

Lm Mfg; Detroit (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Lm Mfg in Detroit, MI seeks an IT Specialist to manage IT/OT systems for the manufacturing facility. This role requires a Bachelor's degree in information systems or a related field, along with at least five years of IT experience, including two years in a tier-one automotive manufacturing setting. The candidate will administer, support, and improve IT systems, ensuring compliance with health and safety standards. Excellent communication skills and the ability to solve complex issues promptly are essential.

Qualifications

• Minimum five years of IT work experience including two years in automotive manufacturing.
• Working knowledge of computer hardware, software, and network operations.
• Ability to analyze and resolve computer hardware and MES problems.

Responsibilities

• Administer and support IT/OT systems and hardware.
• Provide second-level support for complex IT issues.
• Maintain data backup and disaster recovery plans.
• Ensure compliance with safety and network security policies.

Skills

IT support experience

Active Directory administration

Microsoft Windows

Office 365

Cisco networking

Computer hardware troubleshooting

Excellent communication skills

Education

Bachelor’s degree in information systems technology or Computer Science

Job description

Description

Under the direction of the IT Manager, administers, supports, maintains and/or develops IT/OT systems and hardware in the manufacturing facility including the production line, shipping/receiving, conference rooms and office areas.

• Administers, supports and improves manufacturing (MES), shipping and customer broadcast systems.
• Administers, supports and improves production automation solutions, operation Technology (OT) from HMIs and control panels.
• Administers and supports Microsoft Windows Servers including clustering, Microsoft Windows clients, LAN, WAN, switches and routers.
• Support and mentor the IT Analyst and Controls Engineers.
• Supports applications such as Microsoft Office, MS Outlook, SAP, Activity Director, Domain Controller or any other application used by operations.
• Administers, supports and improves hardware such as servers, PCs, printers, barcode printers, barcode scanners, touch screens, etc.
• Support Operation Technology, such as production automation equipment present on production.
• Provide second-level support for complex IT and automation issues escalated by the team
• Identify opportunities to improve plant technology, streamline processes, and enhance productivity.
• Maintains data backup and disaster recovery plans.
• Maintains and enforces network security and network compliance policies.
• Maintains enterprise anti-virus and web filtering software.
• Maintains operating system and software updates per company guidelines.
• Develops Microsoft SQL reports and maintains databases.
• Develops and maintains groupware applications (Microsoft SharePoint, MS Outlook).
• Administers help with the desk system.

Safety & Compliance

• Displays a positive attitude towards safety, works safely and follows all the Company’s safety policies and procedures.
• Complying with all Health, Safety and Environmental standards in accordance with company policies, the Occupational Health & Safety Act. and the Michigan Occupational Health & Safety Act.
• Ensures all employees and visitors have a safe environment in that safety and housekeeping standards are maintained; and all hazards, unsafe actions, or unsafe conditions have been identified, corrected, and/or eliminated.
• Responds to and investigates all reports of injuries, accidents, illnesses, near misses and property damage immediately.
• Report on all issues that cause any downtime to operations to the Department Manager.
• Work collaboratively with Manufacturing Engineers, Controls Engineers, Maintenance Technicians, Production Supervisors and other internal staff.
• Takes an active part in the division’s safety program by performing regular workplace inspections, effectively investigates accidents/incidents promptly, and assists in meeting or exceeding the division’s safety goals.
• Complete other duties as assigned.

Requirements

• Bachelor’s degree in information systems technology, Computer Science or related field; or an equivalent combination of education and experience.
• Minimum of five (5) years of related IT work experience including a minimum of two (2) years of IT support experience in a tier-one automotive manufacturing facility.
• Working knowledge of computer hardware, software and network operations and capabilities.
• Specific experience with Active Directory administration, Microsoft Windows, Office 365, production and user devices.
• Ability to detect, analyze and resolve computer hardware, software, network and MES problems in a timely manner.
• Ability to provide solutions and ideas of improvement for issues that are causing downtime in any of the OT solutions in place.
• Ability to use Information Technology (IT) & Operation Technology (OT) solutions and systems, to provide support to operations and users.
• Ability to keep track of multiple project, due dates, execute and assign tasks as necessary to the LM Staff.
• Excellent interpersonal communication skills.
• Ability to provide clear and useful instruction and training; or obtain necessary information to correct production problems from users.