Information Technology Business Analyst

BCforward; United States; Remote; Full time

Job summary

BCforward is seeking an IT Business Analyst for a remote position with an expected duration of 12+ months. The candidate will work closely with various teams to gather and analyze requirements, ensuring successful project implementation. Ideal applicants should have a strong background in ITIL, communication skills, and the ability to work collaboratively in a fast-paced environment.

Benefits

Comprehensive benefits package including medical and dental

401k and short/long term disability

Qualifications

• Experience with ITIL and Service Management tools is crucial.
• Strong skills in problem solving, communication, and teamwork are required.

Responsibilities

• Serve as a liaison between stakeholders to define software requirements.
• Facilitate meetings and documentation for application improvement projects.

Skills

Problem Solving

Negotiation

Communication

Team Coordination

Education

High School Diploma / GED and Four Years of Business Analyst Training/Certification

Associate's Degree and Two Years' Experience as a Business Analyst

Tools

ITIL

Microsoft Office Suite

Job description

This range is provided by BCforward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $45.00/hr

Direct message the job poster from BCforward

Senior Technical Recruiter at BCforward | Connecting Top Talent with Leading Employers

BCforward is currently seeking a highly motivated IT Business Analyst for a Remote opportunity

Position Title: IT Business Analyst

Location: Minneapolis, MN (Remote)

Anticipated Start Date: 07/07/2025

Please note this is the target date, and it is subject to change. BCforward will send an official notice ahead of a confirmed start date.

Expected Duration: 12+ months

Job Type: FULL TIME (>=40 HRS WEEKLY) – CONTRACT – REMOTE

Pay Range: $40/hr to $45/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Key Responsibilities:

The Business Analyst - IT serves as a liaison at a project level through which requirements flow between the internal customer community, IT development teams, and end customers.

Job Responsibilities:

• Work with application and project teams to gather, analyze, communicate and validate the requirements for enhancements to applications, both internally developed and purchased software systems.
• Serve the team as a liaison between the various stakeholder’s groups to ensure requirements are fully defined according to Software Development Lifecycle and project management processes with a focus on ITIL approaches to service and knowledge management.
• Requires experience and understanding of Mayo's Information Technology and Information Services environment.
• Project management proficiencies should include the ability to facilitate meetings and documentation, development, testing, communication, education, implementation, and ongoing support needs for application and quality improvement projects.
• Provide change management and governance recommendations for subsequent application releases and will review testing plans to ensure their adequacy to verify that all requirements are met sufficiently to obtain customer acceptance of all deliverables.
• Participate with groups inside and outside the department to continue the advancement of Business Analysis role in the department.
• Help the project team understand the Business Analysis process and tools being used to effectively accomplish their mission.
• Some methods and tools used to execute this function include user interviews, document analysis, system analysis, surveys, site visits, use cases, story boarding, task and workflow analysis.

Required Skills & Experience:

• Experience with ITIL (Information Technology Infrastructure Library) based Service Management tools.
• Requires proficiency with the Microsoft Office Suite.
• Requires knowledge of and experience writing and analyzing requirement specifications, exposure to and an understanding of application development methodologies and the development lifecycle.
• Requires strong skills in: problem solving, negotiation, written and verbal communication, team coordination as well as experience working with cross-functional teams of subject matter experts.
• Demonstrated ability to recognize computer related incidents and symptomatic patterns to assist in problem management and/or root/cause analysis.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and create solutions to ITSM (IT Service Management) related problems.
• Has demonstrated the ability to create a network of support/business resources.
• Demonstrated ability to handle work-flow policy issues should management be unavailable.
• Exposure to managing both custom developed and vendor-supplied applications.

Preferred Skills & Experience:

• Understanding of ITIL (Information Technology Infrastructure Library) philosophy.
• Experience in working with healthcare technology.

Required Education:

• High School Diploma / GED and four (4) years of Business Analyst training/certification and Business Analyst experience.
• Associate's degree and two (2) years' experience as a business analyst

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

[.NET Core C++ programming Angular Google Cloud Platform / hosting Azure DevOps]

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care, Public Health, and Health and Human Services

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