Information Technology Business Analyst

TECHEAD; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

TECHEAD is seeking an IT Business Analyst to collaborate with stakeholders, gather and document business requirements for IT solutions in manufacturing operations. The role will create BRDs, process flows, use cases, and test cases while acting as the liaison between business and technical teams.

Lead small projects and manage lifecycle from planning to go-live. The ideal candidate will have a Bachelor's degree in IT-related field and 5–8 years of IT BA experience, preferably in manufacturing,

Qualifications

• Bachelor's degree in information technology, computer science, or a related discipline.
• 5-8 years' experience as an IT Business Analyst, preferably in manufacturing.
• Highly organized, detail-oriented, and a proactive problem solver.
• Excellent verbal and written communication; ability to present complex information clearly.
• Experience with regulated environments and manufacturing systems is a plus.

Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business requirements for IT solutions in manufacturing operations.
• Create detailed BRDs, process flows, use cases, and test cases.
• Function as a liaison between business stakeholders and technical teams to ensure alignment.
• Lead small projects or work streams, managing scope, schedule, and cost.
• Facilitate meetings with internal teams, vendors, and third-party partners throughout the project lifecycle.
• Support system testing and validation (IQ/OQ/PQ) and ensure compliance with quality standards.
• Perform functionality and usability testing; provide training and documentation for end-users.
• Work with support teams to transition projects into operational maintenance and provide post-implementation support.
• Lead end-to-end process improvement initiatives with cross-functional teams to optimize workflows.
• Develop and execute test plans and UAT scenarios; document results and manage defects prior to go-live.
• Own project documentation and transition deliverables including system configuration details and knowledge transfer.

Skills

Business analysis

Requirements gathering

Process documentation

Stakeholder collaboration

Education

Bachelor's degree in information technology

Job description

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us atTECHEAD.com or onGlassdoor.

Responsibilities

• The IT Business Analyst will collaborate with business stakeholders, to gather, analyze, and document business requirements for IT solutions in manufacturing operations.
• Create detailed Business Requirements Documents (BRDs), process flows, use cases, and test cases.
• Function as a liaison between business stakeholders and technical teams to ensure alignment.
• Lead small projects or work streams, managing scope, schedule, and cost.
• Facilitate meetings with internal teams, vendors, and third-party partners throughout the project lifecycle.
• Support system testing and validation (IQ/OQ/PQ) and ensure compliance with quality standards.
• Perform functionality and usability testing; provide training and documentation for end-users.
• Work in partnership with support teams to transition projects into operational maintenance and provide post-implementation support.
• Lead end-to-end process improvement initiatives by collaborating with cross-functional teams to identify gaps, define requirements, and implement optimized workflows aligned with business objectives.
• Develop and execute comprehensive test plans and UAT scenarios, ensuring system functionality meets business requirements; document results and manage defect resolution prior to go-live.
• Own project documentation and transition deliverables including system configuration details, support guides, and knowledge transfer to IT operations; facilitate end-user training and oversee successful system go-live in a manufacturing setting.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related discipline.
• 5-8 years’ experience as an IT Business Analyst, Project Manager preferably in a manufacturing environment developing, supporting, or implementing IT solutions.
• Highly organized, detail-oriented, and a proactive problem solver.
• Excellent verbal and written communication, able to present complex information clearly.
• Experience with regulated environments and manufacturing systems is a plus.
• Proven ability to lead small projects and manage multiple priorities.
• Strong collaboration and influencing skills across diverse teams.
• Comfortable working independently

TECHEAD's mission is to make our associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.