IT Systems Administrator

TECHEAD Mid Atlantic; Lincoln (MA); On-site; USD 52,000 - 62,000; Full time

Job summary

TECHEAD is seeking an IT Systems Administrator for the Hanscom AFB Civil Engineering environment. You will balance hands-on system maintenance with cybersecurity compliance to keep mission-critical applications like AutoCAD and ArcGIS secure and operational.

The role requires 3+ years of IT/Systems Admin experience, a high school diploma, and DoD 8140/Security+ CE certification. On-site work with a 250-user footprint, reporting to the IA program and WCSO.

Qualifications

• 3+ years of IT/Systems Admin experience
• High School Diploma minimum
• Active DoD 8140 compliant certification (e.g., CompTIA Security+ CE)

Responsibilities

• Infrastructure Management: configure and maintain servers/workstations for ~250 users to ensure uptime.
• Specialized Application Support: SME for Civil Engineering tools incl. ACES, AutoCAD, NexgenIT/TRIRIGA, ArcGIS, E4Clicks.
• Lifecycle Maintenance: perform backups, archiving, software updates, monitor advisories.

Skills

Advanced Microsoft Excel

Strong communication

Problem solving

Education

High School Diploma

Tools

ACES

AutoCAD

NexgenIT/TRIRIGA

ArcGIS

E4Clicks

Job description

Always Connecting, Always Evolving.

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Details:

Title: IT Systems Administrator
Location: Hanscom, AFB
Compensation: $$52,000 – $$62,400 /per Year
Work Type: Contract-To-Hire
Work Location: On-Site

Job Description:

As an IT Systems Administrator you will be the backbone of technical operations for a 250-user Civil Engineering (CE) environment. You’ll balance hands‑on systems maintenance with high‑level cybersecurity compliance, ensuring that mission‑critical applications—from AutoCAD to ArcGIS—remain secure, licensed, and operational.

Key Responsibilities

Systems Administration & Operations

• Infrastructure Management: Configure and maintain servers, workstations, and peripherals for ~250 users to ensure maximum uptime and network availability.

• Specialized Application Support: Serve as the Subject Matter Expert for a suite of Civil Engineering tools, including ACES, AutoCAD, NexgenIT/TRIRIGA, ArcGIS, and E4Clicks.

• Lifecycle Maintenance: Execute routine backups, data archiving, and software updates. Monitor system advisories and “heads‑up” messages to preempt operational hurdles.

• Strategic Planning: Periodically assess the organization’s hardware and software needs to recommend resource upgrades and technology shifts.

Cybersecurity & ISSO Duties

• IA Program Leadership: Supervise the Information Assurance (IA) program, enforcing Air Force policies and collaborating with the Wing Cyber Security Office (WCSO).

• Access Control: Verify security clearances and “need‑to‑know” authorizations for all users before granting system access.

• Risk Management (RMF): Develop and maintain Certification & Accreditation (C&A) documentation. Lead the implementation of software patches, security fixes, and vulnerability reporting.

• Compliance Training: Facilitate initial and annual IA refresher training to ensure all personnel are aware of their security responsibilities.

Software License & Asset Management

• Compliance Oversight: Manage the unit’s software lifecycle—from procurement and installation to inventory and disposal—ensuring 100% compliance with AF regulations.

• Audit Readiness: Conduct annual software audits, cross‑referencing installed instances against licenses, and maintaining the master inventory database.

• Reporting: Prepare and update MICT Communicators for government validation and approval.

Job Requirements

Technical Skills

• Operating Systems: Expert‑level proficiency in Windows 10 and 11.

• Software: Advanced knowledge of Microsoft Office (Excel power‑user preferred) and familiarity with CE‑specific applications (ArcGIS, TRIRIGA, etc.).

• Hardware: Hands‑on experience identifying and troubleshooting computer hardware and peripherals.

Education & Certifications

• Experience: 3+ years of relevant IT/Systems Admin experience.

• Education: High School Diploma (minimum).

• Certification: Active DoD 8140 compliant certification (e.g., CompTIA Security+ CE).

Core Competencies

• Security Clearance: Active Secret Clearance required.

• Communication: Strong ability to translate technical jargon into clear guidance for end‑users and leadership.

• Problem‑Solving: A “firefighter” mindset—the ability to resolve complex system issues quickly and efficiently.

TECHEAD’s mission is to make our on‑site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.