Information Technology Associate (LEAP)

Join CAL FIRE; Sacramento (CA); Hybrid; USD 62,000 - 84,000; Full time

Job summary

Join CAL FIRE invites applications for an Information Technology Associate (LEAP) in California. Under general supervision, you will perform recurring, well-defined tasks across Business Technology Management, Client Services, or Software Engineering, and contribute to governance, process improvement, and software development.

You will install, configure, and troubleshoot applications, document system requirements, and assist with training and incident resolution.

Qualifications

• Under general supervision, incumbents typically perform a variety of recurring, well-defined tasks requiring occasional innovative problem-solving within guidelines and a scope that may encompass one or more units, functions or processes in the Business Technology Management, Client Services, or Software Engineering domains.

Responsibilities

• Install, configure, maintain, and troubleshoot applications.
• Analyze, develop and document business processes; gather and review system requirements and specifications.
• Design, develop, and implement software that adheres to enterprise requirements; test, debug, and evaluate software systems functionality.

Job description

Exam # 1998

Deadline Continuous

Working title Information Technology Associate (LEAP)

Monthly salary

• Information Technology Associate: $4,791.00 - $6,421.00 (A) per Month
• Information Technology Associate: $5,266.00 - $7,058.00 (B) per Month
• Information Technology Associate: $5,757.00 - $7,716.00 (C) per Month
• Information Technology Associate: $6,331.00 - $8,485.00 (D) per Month
• Information Technology Associate: $4,936.00 - $6,613.00 (L) per Month
• Information Technology Associate: $5,424.00 - $7,269.00 (M) per Month
• Information Technology Associate: $5,930.00 - $7,947.00 (N) per Month
• Information Technology Associate: $6,522.00 - $8,742.00 (O) per Month

Position Description

00101401 - INFORMATION TECHNOLOGY ASSOCIATE

Under general supervision, incumbents typically perform a variety of recurring, well-defined tasks requiring occasional innovative problem-solving within guidelines and a scope that may encompass one or more units, functions or processes in the Business Technology Management, Client Services, or Software Engineering domains. Incumbents may execute guidelines for technology governance and process improvement; track, monitor, and audit information technology assets; analyze, develop and document business processes; formulate, deliver, and coordinate end user training; resolve client incidents or requests; install, configure, maintain, and troubleshoot applications; research and analyze new client technologies; develop and update controls to ensure availability of systems and databases; maintain software product documentation; design, develop, and implement software that adheres to organizational enterprise requirements; create, enhance, and maintain information technology software solutions; gather, document, and review system requirements and specifications; and test, debug, and evaluate software systems functionality.

Preferred or Desirable Qualifications

For specific positions, departments may specify knowledge, experience, or specific training in one or more of the six identified domains.

All employees must have general qualifications as described by California Code of Regulations, title 2, section 172.

For information regarding position location(s), please refer to the Eligible List Information section.