Information Technology Associate

Join CAL FIRE; Sacramento (CA); Hybrid; USD 55,000 - 100,000; Full time

Job summary

Join CAL FIRE is seeking an Information Technology Associate who under general supervision performs recurring, well-defined IT tasks across Business Technology Management, Client Services, or Software Engineering domains, contributing to governance, asset tracking, and process improvements.

Responsibilities include analyzing requirements, designing and implementing software solutions, installing and maintaining applications, resolving client incidents, training users, and ensuring system

Qualifications

• Role requires familiarity with IT governance and process improvement.
• Ability to document business processes and test software.
• Experience with end-user support and training.

Responsibilities

• Analyze requirements, design and implement software solutions that meet enterprise needs.
• Install, configure, maintain, and troubleshoot applications; train end users.
• Monitor assets and support client incidents per guidelines.

Job description

Exam # 1749

Deadline Continuous

Working title Information Technology Associate

Monthly salary $4,935.00 - $6,614.00 (A) per Month | $5,424.00 - $7,270.00 (B) per Month $5,930.00 - $7,947.00 (C) per Month $6,521.00 - $8,740.00 (D) per Month $5,084.00 - $6,811.00 (L) per Month $5,587.00 - $7,487.00 (M) per Month $6,108.00 - $8,185.00 (N) per Month $6,718.00 - $9,004.00 (O) per Month

Exam # 1749 Deadline Continuous

Position Description

00101401 - INFORMATION TECHNOLOGY ASSOCIATE

Under general supervision, incumbents typically perform a variety of recurring, well‑defined tasks requiring occasional innovative problem‑solving within guidelines and a scope that may encompass one or more units, functions or processes in the Business Technology Management, Client Services, or Software Engineering domains. Incumbents may execute guidelines for technology governance and process improvement; track, monitor, and audit information technology assets; analyze, develop and document business processes; formulate, deliver, and coordinate end user training; resolve client incidents or requests; install, configure, maintain, and troubleshoot applications; research and analyze new client technologies; develop and update controls to ensure availability of systems and databases; maintain software product documentation; design, develop, and implement software that adheres to organizational enterprise requirements; create, enhance, and maintain information technology software solutions; gather, document, and review system requirements and specifications; and test, debug, and evaluate software systems functionality.

Preferred or Desirable Qualifications

For specific positions, departments may specify knowledge, experience, or specific training in one or more of the six identified domains. All employees must have general qualifications as described by California Code of Regulations, title 2, section 172.

For information regarding position location(s), please refer to the Eligible List Information section.