Information Technology Application Manager

Addison Group; Chicago (IL); Presencial; USD 120.000 - 150.000; Jornada completa

Descripción de la vacante

Addison Group seeks an IT Manager to lead the execution and improvement of customer-facing technology across Sales, Marketing, and commercial operations. This hands-on leadership role translates business needs into technology, manages projects and vendors, and drives measurable business value through performance and adoption of applications.

The candidate will oversee SAP-connected CRM, CPQ, customer experience, mobile, and analytics solutions, partnering with Sales, Marketing, and IT to refine

Formación

• 7+ years of experience across IT, enterprise applications, or digital solutions.
• Experience with SAP ECC and/or S/4HANA and customer-facing commercial applications.
• Demonstrated ownership of application projects, requirements, testing, implementation, and ongoing support.
• Strong communication skills and the ability to work across technical and nontechnical teams.
• Experience in manufacturing, industrial products, or another complex B2B environment is a plus.

Responsabilidades

• Lead delivery and ongoing support of commercial applications, including SAP-connected CRM, CPQ, customer experience, mobile, and analytics solutions.
• Partner with Sales, Marketing, and IT to define requirements, prioritize enhancements, and improve business processes.
• Manage projects from requirements and solution design through testing, implementation, and adoption.
• Coordinate internal teams and external vendors while managing timelines, budgets, risks, and application performance.
• Identify opportunities to improve the customer experience through digital capabilities, automation, and AI.
• Measure results and demonstrate ROI from technology investments.
• Lead and develop a small team while supporting standardized processes across a multi-business organization.

Conocimientos

Leadership

Project management

Communication

Vendor management

Educación

Bachelor's degree or equivalent experience

Herramientas

SAP ECC

S/4HANA

CPQ

Descripción del empleo

A growing global manufacturer is looking for an IT Manager to lead the execution and improvement of customer facing technology across Sales, Marketing, and commercial operations.

This is a hands on application leadership role not purely strategic. You'll translate business needs into technology solutions, manage projects and vendors, support application performance and adoption, and ensure technology investments deliver measurable business value.

What you'll do:

• Lead delivery and ongoing support of commercial applications, including SAP-connected CRM, CPQ, customer experience, mobile, and analytics solutions.
• Partner with Sales, Marketing, and IT to define requirements, prioritize enhancements, and improve business processes.
• Manage projects from requirements and solution design through testing, implementation, and adoption.
• Coordinate internal teams and external vendors while managing timelines, budgets, risks, and application performance.
• Identify opportunities to improve the customer experience through digital capabilities, automation, and AI.
• Measure results and demonstrate ROI from technology investments.
• Lead and develop a small team while supporting standardized processes across a multi-business organization.

What we're looking for:

• Bachelor's degree in a relevant field or equivalent experience.
• 7+ years of experience across IT, enterprise applications, or digital solutions.
• Experience with SAP ECC and/or S/4HANA and customer-facing commercial applications.
• Demonstrated ownership of application projects, requirements, testing, implementation, and ongoing support.
• Strong communication skills and the ability to work across technical and nontechnical teams.
• Experience in manufacturing, industrial products, or another complex B2B environment is a plus.