Information Technology Analyst

The Town of Apex; Apex (NC); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

Free medical insurance

Dental insurance

Vision insurance

Life insurance

5% NC401(k) contribution

Job summary

The Town of Apex is seeking an Information Technology Analyst to collaborate with staff across departments to keep technology systems running smoothly. You will test, maintain, and monitor servers, networks, databases, and business applications, while evaluating software tools, documenting processes, and developing testing standards.

Required: a Bachelor's degree in CS/MIS/Math/Stats/Engineering with CS coursework and at least 3 years in systems analysis or related areas.

Qualifications

• Bachelor's degree in computer science, MIS, mathematics, statistics or engineering with CS/MIS coursework and at least 3 years in systems analysis or related field.

Responsibilities

• Test, maintain, and monitor servers, networks, databases, and business applications.
• Evaluate software tools for fit and recommend new solutions for efficiency.
• Document system processes and develop testing/quality standards.

Skills

SQL

Power BI

SSRS/SSIS

Documentation

Systems analysis

Vendor liaison

Education

Bachelor's degree in CS / MIS / Math / Stats / Engineering

Tools

SQL databases

PowerBI

SSRS

SSIS

Job description

TOWN OF APEX
invites applications for the position of:
Information Technology Analyst

ABOUTTHIS POSITION:

EXPECTEDHIRING RANGE: $79,868.67 - 97,843.41

WORKLOCATION: 73 Hunter Street, Apex, NC 27502

SCHEDULE: Monday - Friday, 8am - 5pm

POSTINGCLOSING DATE: Open until filled

WHAT YOUWILL BE DOING:

Employees in this role partner with staff across the Town to keep our technology systems running smoothly and supporting the work we do every day. This includes helping test, maintain, and monitor a wide range of systems—from servers and networks to databases and business applications. The position involves evaluating software tools to see how well they fit our needs, adapting applications when necessary, and recommending new solutions that help the Town operate more efficiently. Team members in this role also help document system processes, develop testing and quality standards, and make system improvements that streamline workflows and make information easier to share across departments. While most work is performed independently with general guidance from IT leadership, the role offers opportunities to collaborate, solve problems creatively, and make a meaningful impact. Occasional evening or weekend work may be needed for maintenance or special projects, and success is measured by the reliability of our systems, the quality of technical support provided, and feedback from the colleagues we serve.

A SAMPLEOF THE ESSENTIALS:

• Assists with major systems projects involving the design, testing and implementation of computer applications to enhance work performed by Town departments; determines scope and timeline for projects and provides the necessary technical documents for review and acceptance throughout the life cycle of projects.
• Engages town personnel to determine technical requirements for automating business practices; consults with users to define needs and requirements; translates business requirements into technical design documents; uses technical design documents to write code or evaluate third party software; develops testing and implementation strategies; tests and demonstrates applications and makes modifications based on user feedback.
• Documents and maps organizational business processes, including process integration and data flows.
• Develops and administers SQL database systems used by enterprise applications. Such tasks include creating databases, performing maintenance, working with SSRS and SSIS, managing backups and restorations, performance tuning, creating scripts and stored procedures, maintaining user accounts and permissions.
• Assists in managing enterprise applications by evaluating and implementing new software releases while maintaining a close working relationship with the software vendor; troubleshoots system errors and takes corrective action in a manner that minimizes impact on Town business operations.
• Creates and maintains reports; produces ad-hoc reports on request; performs data extraction, to include data mapping and conversion. Develops and maintains PowerBI reports and dashboards.
• Supports specialized system software and acts as a liaison with software vendors.
• Provides technical support and training to users of enterprise applications.

WHATYOU'LL NEED:

Bachelor's degree in computer science, management information systems, mathematics, statistics, or engineering with course work in computer science or management information systems, and a minimum of three (3) years of experience in systems analysis and programming or assigned area of specialty; or an equivalent combination of education and experience.

WHO WEARE:

Known as "The Peak of Good Living",the Town of Apex is a rapidly growing Wake County municipality with a current populationof over 84,000 and has been ranked as one of Money Magazine's Best Place toLive in America. Our current workforce is comprised of over 680 full-timeemployees and over 125 part-time/seasonal staff. Our Human ResourcesDepartment - with the support and confidence of Town leadership - is committedto providing best-in-class HR programs for our employees, with a mission tocreate a culture of empowerment and accountability that maximizes individualand organizational potential. We offer a generous benefit package and have ahighly competitive compensation program. More than that, the Town is anawesome place to work, as evidenced by the high job satisfaction ratingreceived in the last employee opinion survey.

WHAT WEOFFER:

Not only is the Town "The Peak of Good Living", but it'salso a great place to work! We strive to "reach the peak" of being anemployer of choice by providing competitive salaries and excellent benefits,including:

• Free medical, dental, vision, and life insurance for employees
• 5% contributions to the NC401(k) retirement plans (no matching required)
• Participation in the Local Government Employees' Retirement System (LGERS)
• Traditional sick and vacation leave
• 80 hours Peak Paid Time Off
• $1,200 Peak Lifestyle Benefit to pay for health and wellness activities (after completion of probation)

KEEP INMIND:

Providinga safe work environment for our employees is a top priority; therefore, all newhires must successfully complete a pre-employment drug test, post-offerfunctional testing (if required by position), and background verificationsincluding references, criminal record, and driver’s license checks prior toemployment. Some positions may also require SBI fingerprinting as part of thebackground screening process.

The Town of Apex provides equal employment opportunities(EEO) to all employees and applicants for employment without regardtoage, sex, race, color, religion, national origin, disability, politicalaffiliation or marital status, veteran status, or genetic information.