Collections System Field Crew Supervisor

The Town of Apex; Apex (NC); On-site; USD 73,000 - 90,000; Full time

Benefits offered by this job

Health insurance

LGERS retirement

Sick and vacation leave

Paid parental leave

Paid caregiver leave

Paid holidays

Tuition assistance

Wellness program

Job summary

The Town of Apex is hiring a Collections System Field Crew Supervisor to lead a 2–5 person crew in the operation, maintenance, and repair of water and sewer assets at 105-A Upchurch St, Apex, NC. You will guide daily work, review performance, and ensure safety while meeting town goals.

Minimum requirements include a high school diploma or GED with 3+ years of relevant experience, plus certifications such as NC Class B-CDL with tanker endorsement and OSHA/NASSCO credentials.

Qualifications

• High School Diploma or GED and a minimum of 3 years of experience.
• Possession or ability to obtain NC Class B-CDL with tanker endorsement within 6 months.
• OSHA Competent Person, Trenching & Shoring, Confined Space certificates or ability to obtain within 6 months.
• NASSCO Pipe Assessment certification or ability to obtain within 12 months.
• Possession of required state certifications for water/sewer utility work.

Responsibilities

• Supervise 2–5 full‑time employees on daily activities and work orders.
• Coordinate equipment operations, maintenance, and repairs per Town standards.
• Train and mentor staff; conduct safety meetings and performance reviews.
• Attend safety briefings; ensure OSHA compliance and documentation.
• Coordinate response to SSOs and odor calls; manage manhole inspections.
• Create weekly work plans and report on team performance.

Education

High School Diploma or GED + 3 years experience

NC Class B-CDL with tanker endorsement

OSHA Competent Person

OSHA Trenching & Shoring

OSHA Confined Space

NASSCO Pipe Assessment

Job description

Collections System Field Crew Supervisor

TOWN OF APEX invites applications for the position of: Collections System Field Crew Supervisor

ABOUTTHIS POSITION:

EXPECTEDHIRING RANGE: $73,291.50 - 89,766.56

WORKLOCATION:105-A Upchurch St, Apex, NC 27502 USA

SCHEDULE: Monday - Friday 7am - 3:30pm

POSTINGCLOSING DATE: until filled

WHAT YOUWILL BE DOING:

This position is responsible for supervision and coordination of a team of 2-5 full-time employees, (Equipment operators, Utility Maintenance Workers etc.) engaged in the operation, maintenance, and repair of the assigned utility assets (Water or Sewer). The position plays a vital role within the organizational leadership, guiding team members in the pursuit of strategic goals and fostering a positive work culture. The position evaluates and documents team members’ performance, provides feedback and helps team members develop and enhance their skills.
This position is supervised by the Collections Systems Supervisor.

This position has supervisory responsibilities.

A SAMPLEOF THE ESSENTIALS:

• Coordinates and participates in daily activities of 2 to 5 man work teams.
• Assigns daily work order and service requests
• Processes and reports information, assuring thorough work order completion.
• Quantifies and orders materials and supplies for daily activities and projects.
• Train and assist subordinates in utility discipline skill development.
• Attends and conducts safety meetings with team members; assures compliance with all OSHA regulated work activities and Town safety policies.
• Conducts performance evaluations, mentors and coaches team members.
• Participates in hiring interviews.
• Problem solves issues and address challenges.
• Performs Equipment and Vehicle operation to Town standards and policies.
• Serves as Primary Supervisory contact in the On-Call rotation.
• Coordinates, assists and monitorsteam members engaged in the performance of the Collections System Operation,preventative maintenance and repair programs.
• Performs CCTVinspections of system components.
• Assurescompliance with State issued utility system permits.
• Evaluates gravity sewer system inspection and cleaning data.
• Recommends repair needs to division Supervisor
• Creates weekly work plan and associated work orders for work team
• Coordinates response to SSO’s and sewer odor calls; inspecting manholes for blockages and resolving odor issues.
• Coordinates traffic control plan implementation.
• Maintains records of team members’ performance and behavioral issues.
• Performs final Certificate ofOccupancy service inspections.
• Serves as backup ORC
• Performs other job-related tasks as required.

WHATYOU'LL NEED:

High School Diploma or GED and aminimum of three (3) years of experience.

Special Qualifications

• Possession of a NC class B-Distribution or Class III Collections certification or the ability to obtain one of these certifications within 12 months
• Possession of an OSHA Competent Person Certificate or the ability to obtain within 6 months.
• Possession of an OSHA Trenching and Shoring Certificate or the ability to obtain within 6 months.
• Possession of an OSHA Confined Space Certificate or the ability to obtain within 6 months.
• Possession of a NASSCO Pipe Assessment Certificate or the ability to obtain within 12 months.
• Possession of a valid NC Class B commercial driver’s license with tanker endorsement or the ability to obtain within 6 months.

WHO WEARE:

Known as "The Peak of Good Living",the Town of Apex is a rapidly growing Wake County municipality with a current populationof over 84,000 and has been ranked as one of Money Magazine's Best Place toLive in America. Our current workforce is comprised of over 680 full-timeemployees and over 125 part-time/seasonal staff. Our Human ResourcesDepartment - with the support and confidence of Town leadership - is committedto providing best-in-class HR programs for our employees, with a mission tocreate a culture of empowerment and accountability that maximizes individualand organizational potential. We offer a generous benefit package and have ahighly competitive compensation program. More than that, the Town is anawesome place to work, as evidenced by the high job satisfaction ratingreceived in the last employee opinion survey.

WHAT WEOFFER:

Not only is the Town "The Peak of Good Living", but it'salso a great place to work! We strive to "reach the peak" of being anemployer of choice by providing competitive salaries and excellent benefits,including:

• Free medical, dental, vision, and life insurance for employees
• 5% contributions to the NC401(k) retirement plans (no matching required)
• Participation in the Local Government Employees' Retirement System (LGERS)
• Traditional sick and vacation leave
• 80 hours Peak Paid Time Off
• $1,200 Peak Lifestyle Benefit to pay for health and wellness activities (after completion of probation)
• 8 weeks of Paid Parental Leave
• 3 weeks of Paid Caregiver Leave
• Bereavement leave
• 13 paid holidays
• Longevity pay
• Tuition assistance
• Expansive wellness program, and more!

KEEP INMIND:

Providing a safe work environment for our employees is a toppriority, therefore all new hires must successfully complete a pre-employmentdrug test,post-offer functional testing (if required byposition),background verifications including references, criminal recordand driver's license checks prior to employment. Some positions may also require SBI fingerprinting as part of the background screening process.
The Town of Apex provides equal employment opportunities (EEO) to all employeesand applicants for employment without regard toage, sex, race, color,religion, national origin, disability, political affiliation or marital status,veteran status, or genetic information.