Information Technology Administrator

Resolution Technologies, Inc.; Town of Texas (WI); On-site; USD 55,000 - 96,000; Full time

Benefits offered by this job

Remote-first work

Contractor-friendly policies

Job summary

Resolution Technologies, Inc. is seeking a hands-on IT Administrator Contractor to drive day-to-day IT operations for a globally distributed, remote-first workforce.

You will own identity, SaaS platforms, and endpoint management—to ensure reliability, security, and scalability across internal systems. The role suits someone who thrives in an async, high-trust environment, works independently, and proactively automates manual tasks.

Qualifications

• Operate in a hands-on IT admin role for a remote-first workforce.
• Manage identity and access onboarding/offboarding, provisioning, and SSO.
• Automate workflows to reduce manual work.
• Maintain software licensing, hardware inventory, and compliance.

Responsibilities

• Provide global IT support across time zones.
• Enforce endpoint protection and security policies.
• Manage hardware assets, software licenses, and inventory.
• Collaborate with Security on MFA and access controls.

Skills

Independent work in remote environment

Security awareness

Troubleshooting complex systems

Written communication

Automation scripting (PowerShell/PY/BP

Identity & Access Management

Tools

Google Workspace

SSO/SAML/SCIM/OAuth 2.0

AWS/Azure IAM

Tines

N8N

Zapier

PowerShell

Python

Bash

Job description

We are looking for a hands-on IT Administrator Contractor to drive day-to-day IT

operations and support our globally distributed, remote-first workforce. You'll be the

primary operator across identity, SaaS platforms, and endpoint management-ensuring

reliability, security, and scalability of our internal systems.

This role is ideal for someone who thrives in an async, high-trust environment, operates

independently, and proactively automates manual work.

IT Administrator Key Responsibilities

• Global IT Support: Resolve hardware, software, access issues across all time zones.
• Identity & Access Management: Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.
• Automation: Design and implement workflows using tools like Tines, N8N, or scripting to reduce manual effort.
• Asset & Compliance Management: Maintain software licensing, hardware inventory, vendor coordination, and support compliance efforts for SOC 2 and ISO 27001.
• Security Partnership: Partner with Security to enforce endpoint protection, MFA, and access policies.

IT Administrator Technical Expertise

• Google Workspace administration (org units, policies, security, access and integration management)
• Identity: Implementing and managing SAML, SCIM, OAuth 2.0, and SSO integrations.
• Endpoint management: MacOS and Windows 11 in remote environments
• Automation: Practical experience with Tines, Zapier, N8N, and/or scripting PowerShell, Python, Bash).
• Cloud fundamentals: IAM in AWS and Azure
• Security fundamentals: MFA, endpoint protection, least-privileged access control

Operational Skills

• Proven ability to operate independently in a remote-first environment
• Excellent written communication for policy, runbooks, and non-technical stakeholders.
• Strong troubleshooting across complex systems

Preferred Qualifications

• Apple ecosystem management Apple Business Manager, MDM
• Advanced Jira and Confluence administration