Information Technology System Administrator

Northreach; New York (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

Northreach is seeking a hands-on IT Systems Administrator for its Corporate IT function in New York. The role covers internal systems, identity and access, SaaS administration, endpoint support and day-to-day employee IT operations.

You will own problems end-to-end in a lean environment, improving systems and processes to run securely and efficiently for a modern tech business.

Qualifications

• Minimum 3 years of experience in Corporate IT, IT Operations or Systems Administration.
• Experience across: Microsoft 365, Active Directory, IAM, onboarding/offboarding, SaaS administration, Windows and Mac support, MDM, MFA and access controls.

Responsibilities

• Administering Microsoft 365, Entra ID / Azure AD and Active Directory.
• Managing employee onboarding, offboarding and account lifecycle processes.
• Provisioning and removing system access, licences and permissions.
• Supporting MFA, authentication and access-control processes.
• Administering business-critical SaaS applications and collaboration tools.
• Supporting Windows and Mac endpoints.
• Managing or supporting MDM platforms such as Intune or Mosyle.
• Responding to employee IT requests and managing support tickets.
• Supporting security tooling and access reviews.
• Maintaining accurate, audit-ready access and system records.
• Supporting cloud and production-access requests under appropriate change-control processes.
• Documenting, streamlining and automating repeatable IT processes.
• Supporting the rollout and governance of new SaaS and AI tools.

Skills

Microsoft 365

Entra ID / Azure AD

Active Directory

Identity and Access Management

Onboarding/Offboarding

SaaS administration

Windows support

Mac support

MDM (Intune / Mosyle)

MFA

Access controls

Ticket-based support

Tools

Slack

Google Workspace

Salesforce

AWS IAM

Azure

Azure DevOps

CrowdStrike

Netskope

Job description

We are working with a growing US technology business looking to hire a hands-on IT Systems Administrator into its Corporate IT function.

This is a broad role covering internal systems, identity and access, SaaS administration, endpoint support and employee IT operations.

It would suit someone who enjoys working in a lean environment, taking ownership of problems end-to-end and improving the systems and processes that keep a modern technology business running securely and efficiently.

The Role

You will support and administer the companys internal technology environment, working across identity, devices, SaaS applications, access management and day-to-day employee IT support.

Key responsibilities will include:

• Administering Microsoft 365, Entra ID / Azure AD and Active Directory
• Managing employee onboarding, offboarding and account lifecycle processes
• Provisioning and removing system access, licences and permissions
• Supporting MFA, authentication and access-control processes
• Administering business-critical SaaS applications and collaboration tools
• Supporting Windows and Mac endpoints
• Managing or supporting MDM platforms such as Intune or Mosyle
• Responding to employee IT requests and managing support tickets
• Supporting security tooling and access reviews
• Maintaining accurate, audit-ready access and system records
• Supporting cloud and production-access requests under appropriate change-control processes
• Documenting, streamlining and automating repeatable IT processes
• Supporting the rollout and governance of new SaaS and AI tools

What We Are Looking For

You will ideally have at least 3 years of experience within Corporate IT, IT Operations, Systems Administration or a similar hands-on role.

Strong candidates are likely to have experience across:

• Microsoft 365
• Active Directory
• Identity and Access Management
• Employee onboarding and offboarding
• SaaS administration
• Windows and Mac support
• MDM platforms such as Intune or Mosyle
• MFA and authentication technologiesAccess controls and least-privilege principles
• Ticket-based employee support

Experience with technologies such as Slack, Google Workspace, Salesforce, AWS IAM, Azure, Azure DevOps, CrowdStrike or Netskope would also be valuable.

Ideal Background

We are particularly interested in candidates who have worked within:

• Fintech
• Payments
• SaaS
• B2B technology
• Cloud softwareBanking technology
• Other regulated technology environments

The strongest fit will be someone who has worked within a smaller or lean IT team and had broad responsibility across systems, users and applications rather than operating within one narrow support function.

Additional Advantage

Experience supporting or administering newer AI tools such as ChatGPT, Claude, Devin or similar platforms would be a strong advantage.

Deep AI expertise is not required. What matters more is being comfortable learning new technology quickly and helping introduce new tools securely and practically across a business.

About the Opportunity

This is not purely a desktop-support or traditional helpdesk position.

The business is looking for someone who can support employees directly while also taking genuine ownership of systems, access, SaaS applications and day-to-day Corporate IT operations.