Information Systems Programmer/Analyst - Human Resources (HR) Office

Florida; Tallahassee (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

The Florida Legislature Office of Legislative Services is seeking an Information Systems Programmer/Analyst to support HR/HCM systems. You will analyze business and technical requirements, coordinate testing, and help ensure successful adoption of system projects.

The role involves developing documentation, providing user support, and collaborating with vendors to ensure project readiness and smooth operation of HR technology.

Qualifications

• Knowledge of HCM and information systems terminology and architecture.
• Experience with system implementation lifecycle activities and data conversions.
• Ability to analyze problems and document processes clearly.
• Excellent written and oral communication skills.

Responsibilities

• Provide technical and functional analysis, configuration, testing, and support for HCM systems.
• Coordinate testing, defect resolution, and adoption activities with vendors.
• Develop and maintain reports, queries, and system outputs for HR operations.
• Create training materials and user education for the HCM system.
• Assist with implementation readiness and project-related tasks as needed.

Skills

Analytical ability

Verbal communication

Written communication

Teamwork

Problem solving

Education

Bachelor’s degree in CS/MIS/Math/Engineering

Job description

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Information Systems Programmer/Analyst - Human Resources (HR) Office

Date: Oct 15, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

The Florida Legislature Office of Legislative Services

THE WORK YOU WILL DO

The Information Systems Programmer/Analyst provides technical and functional analysis, configuration, testing, implementation, troubleshooting, documentation, and user support for the Legislature’s Human Capital Management (HCM) systems. The position serves as a technical resource to the Systems Project Administrator in planning and executing HCM system projects. The position independently analyzes complex business and technical requirements, assists with translating requirements into system solutions, coordinates testing and defect resolution, supports data and integration activities, interacts with vendors, and helps ensure implementation readiness and successful adoption.

OUR ORGANIZATION The Office of Legislative Services provides centralized administrative, management and support services to the Florida Senate, House of Representatives and other legislative offices. The HR Office reports to the Coordinator for the Office of Legislative Services.

The HR Office oversees employment processes such as attendance and leave, onboarding, payroll, workers compensation and benefits administration for the Florida Legislature. The HR Office manages the Legislature’s HCM system and assists Legislative offices with recruiting and training efforts. The HR Office is responsible for compliance with policies and procedures and all appropriate approvals regarding personnel actions.

EXAMPLES OF WORK PERFORMED

• Serves as the technical and functional resource supporting the Systems Project Administrator in HCM system implementation and modernization projects.
• Consults with HR business units and stakeholders to gather, analyze, document, and validate business and technical requirements.
• Assists in large IT project initiatives of the HR Office (e.g., PALM Implementation, HCM implementation).
• Participates in the analysis, design, configuration, testing, implementation, and stabilization of enterprise HR information systems.
• Creates and maintains reports, queries, and other system outputs needed to support HR operations, management, and project requirements.
• Develops, documents, and executes system and integration test plans, test scripts, test cases, and user acceptance testing.
• Provides advanced troubleshooting and ongoing product support for HCM functionality and related HR technology.
• Interacts with vendors to obtain information needed in problem-solving or other related areas.
• Researches HR industry technological advances which could be of use in the legislative environment.
• Assists with implementation readiness activities, including training materials, user education, communications, procedures, and transition to production support.
• Develops and presents user education relating to the HCM system functionality.
• Performs other related duties as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of HCM and information systems terminology, concepts, architecture, workflows, and implementation practices.
• Knowledge of system implementation lifecycle activities, including requirements gathering, process analysis, configuration, testing, data conversion, integrations, deployment, and post-implementation support.
• Knowledge of information systems operations, equipment, procedures, and workflows.
• Ability to analyze and solve problems.
• Ability to professionally communicate verbally and in writing.
• Ability to read business process models and break down and document business and technical processes.
• Ability to produce quality work under pressure.
• Ability to deal tactfully and courteously with internal and external customers.
• Ability to conduct in-depth and carefully documented analysis under minimal supervision.
• Ability to develop and provide training on the HCM system functionality.
• Ability to work effectively in a team and/or project management environment.
• Ability to step into any HR process and provide back-up to co-workers; offer process improvement ideas.
• Ability to hold sensitive and confidential information in confidence.
• Ability to provide excellent customer support.

MINIMUM QUALIFICATIONS

A bachelor’s degree from an accredited college or university in computer science, management information systems, mathematics, or engineering or related field.

Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.

PREFERRED EXPERIENCE

• Experience implementing or replacing an enterprise HCM system.
• Experience with HCM data conversion, integrations, configuration, testing, reporting, or security.
• Experience in a public-sector or legislative HR environment.
• Project Management Professional (PMP) certification or comparable project-management experience.
• Experience with State of Florida information technology procurements and implementations.

If an accommodation is needed for a disability, please notify Human Resources at [phone].

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.