Information Systems Analyst I

Austin Community College; Los Angeles (CA); On-site; USD 81,081 - 109,268; Full time

Benefits offered by this job

Comprehensive County benefits

Medical and dental insurance

Paid time off

Pension plan

Job summary

A local educational institution in Los Angeles is seeking an Information Systems Analyst I to support the County's homelessness response through business systems analysis, user requirements gathering, and application support. The ideal candidate will assist in workflow analysis and documentation while leveraging enterprise systems and data analysis skills. The position offers meaningful work contributing to housing and mental health services, alongside comprehensive benefits including medical, dental, and pension.

Qualifications

• One year of experience in information systems analysis and design.
• Experience must include enterprise systems and business process support.
• Valid California Class C Driver License or alternative transportation method.

Responsibilities

• Assist with eliciting and documenting user, functional, and technical requirements.
• Support workflow analysis and feasibility reviews.
• Help prepare specifications and user acceptance testing materials.
• Assist in application support and issue resolution.

Skills

Business systems analysis

User requirements gathering

Testing

Documentation

Application support

Relational databases

Structured data analysis

User training/system adoption

Microsoft 365

Azure

SQL tools

Power BI

Python

R

Tools

Databricks

Snowflake

BigQuery

Job description

Now Hiring: Information Systems Analyst I

Los Angeles County Department of Homeless Services & Housing

Salary: $81,081.84 - $109,268.88 Annually

Monthly Salary: $6,756.82 - $9,105.74 Monthly

Help support the County's homelessness response through business systems analysis, user requirements gathering, testing, documentation, and application support.

What You'll Gain:

• Meaningful work supporting homelessness services, housing, mental health, and substance use response efforts
• Hands-on experience with enterprise systems, workflow analysis, testing, documentation, and change management
• Opportunity to contribute to cloud-based systems, reporting tools, and public-sector technology modernization
• Comprehensive County benefits, including medical, dental, pension, and paid time off

What You'll Do:

• Assist with eliciting and documenting user, functional, and technical requirements for new systems and enhancements
• Support workflow analysis, project scoping, feasibility reviews, and solution evaluation
• Help prepare specifications, project plans, test scenarios, user acceptance testing materials, and user documentation
• Assist in application support, issue resolution, compliance monitoring, and technical procurement support
• One year of experience within the last three years in information systems analysis and design in a centralized IT organization
• Experience must include enterprise systems, data, and business process support in areas such as application support, data analysis, or user training/system adoption
• Valid California Class C Driver License, or ability to use an alternative method of transportation

Preferred Experience:

• Experience with relational databases, structured data analysis, or user training materials
• Experience with Microsoft 365, Azure, SQL tools, Power BI, Databricks, Snowflake, BigQuery, R, Python, or SQL
• Recent experience with LAHSA or another public homelessness services agency is especially valued