Homeless Management Information System Analyst I*

San Bernardino County; California (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

The Office of Homeless Services within San Bernardino County is seeking an HMIS Analyst I to develop, implement, and coordinate computer-based information systems and automated office functions focused on the Homeless Management Information System (HMIS).

The role supports data collection, management, and reporting for homeless services, reviews and suggests improvements, and collaborates with the Department of Information Services to ensure system requirements are met.

Qualifications

• Two (2) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network. Experience must include providing HMIS technical support.
• Thirty (30) semester (45 quarter) units of completed coursework from an accredited college, university, or technical school in Information Technology, Business/Public Administration, or a closely related field or completion of recognized Microsoft or Cisco certifications; transcripts or certificates must be submitted.

Responsibilities

• Conducts systems analyses for automating manual systems or designing new/improved systems, focusing on HMIS data collection.
• Assists in the design and implementation of HMIS and related department systems; coordinates with DIS to define data processing needs.
• Evaluates and recommends hardware/software purchases that meet HMIS-related needs.
• Develops and codes application programs for departmental computers and modifies/install packaged software.
• Assists in evaluating requests for centralized data processing services and system enhancements.
• Coordinates system development and implementation with DIS or vendors to gather data elements and ensure maintenance.

Skills

HMIS knowledge

Data systems

LAN/WAN concepts

Training/Documentation

Education

College coursework in IT/Business Administration

Tools

Microsoft Servers

LAN/WAN tooling

Data reporting tools

Job description

The Office of Homeless Services is recruiting for a Homeless Information Management System (HMIS) Analyst I* who develops, implements, and coordinates computer-based information systems and automated office functions within the department. The position primarily works with the Homeless Management Information System (HMIS), supporting the collection, management, and reporting of data related to homeless services. The role involves reviewing and assisting in the design of departmental data processing systems, making recommendations for changes to improve efficiency, and working with the Department of Information Services (DIS) to ensure system requirements are met. The position also includes conducting monthly Program Support Assessments (PSA) with assigned agencies to evaluate program performance and ensure compliance with service standards.

Duties may include but are not limited to:

• Conducts systems analyses for automating manual systems or designing new/improved systems, focusing on the needs of homeless services and data collection through HMIS.

• Assists in the design and implementation of departmental systems, including HMIS, within mini or microcomputers and Local/Wide Area Networks (LAN/WAN). Coordinates with DIS to define data processing needs and system requirements.

• Evaluates and recommends hardware/software purchases that meet departmental needs, especially related to HMIS or similar databases.

• Develops and codes application programs for departmental computers, modifies and installs packaged software, and creates utility programs for use in the department's systems.

• Assess requests for centralized data processing services, particularly related to HMIS or related systems, and makes recommendations for system enhancements or modifications.

• Coordinates system development, modification, and implementation, including working with DIS or vendors to gather data elements, and ensuring proper system maintenance and support.

• Diagnoses problems with department computers or automated systems and provides training on the use of hardware and software, specifically for HMIS-related functions.

• Assists DIS with documentation, including technical descriptions and user manuals, and works to ensure proper understanding and use of HMIS or similar systems.

• Develops departmental procedures to maintain source data control and monitors computer operations to ensure the integrity of system outputs and performance.

• Conducts monthly Program Support Assessments (PSA) with assigned agencies to evaluate their program performance, provide feedback, and ensure they are meeting the required standards and compliance expectations.

*Official Job Title: Automated Systems Analyst I

For more information, refer to the Automated Systems Analyst I job description.

EXCELLENT BENEFITS!

To review job-specific benefits, refer to: Summary ofBenefits and the General (Teamsters) Compensation Plan.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available.

Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Candidates must meet one of the following options to qualify:

Option 1

EDUCATION: Thirty (30) semester (45 quarter) units of completed coursework from an accredited college, university, or technical school in Information Technology, Business/Public Administration, or a closely related field - OR - completion of a Microsoft Certified Systems Engineer, or Microsoft Certified Fundamentals, Microsoft Certified Systems Administrator or Cisco Certified Network Administrator certificate or CompTIA certificate. transcripts or certificate(s) MUST be submitted with the application.

-AND-

EXPERIENCE: Two (2) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network. Experience must include providing Homeless Management Information System (HMIS) technical support.

Option 2

EXPERIENCE: Four(4) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network. Experience must include providing Homeless Management Information System (HMIS) technical support.

Notes

• Coursework: Transcripts (unofficial are acceptable) MUST be submitted with the application if the applicant does not possess a completed associate's degree (or higher) in Information Technology or Public/Business Administration for Option 1.
• Certificate: Certificate(s) must be submitted with the application for Option 1.
• International Coursework: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

• Knowledge of HMIS or comparable homeless system databases is highly desirable.
• Experience with mini/microcomputers, Local/Wide Area Networks (LAN/WAN), and system design processes.
• Proficiency in programming languages and system development tools.
• Strong communication skills to effectively coordinate with department staff, external vendors, and partner agencies.
• Ability to provide technical assistance and training to department staff on hardware/software usage.

EEO/ADA

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation

If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference

Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Review the Veterans' Preference policy for information and instructions to request Veteran's Preference points.

Review the County Employment Process for more information.