Computer Technician

Triton College; River Grove (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

Triton College is looking for an IT Support Assistant to reimage PCs/Macs, configure systems, and manage tickets. You will provide on-site desktop support, assist with A/V equipment in classrooms and conference rooms, and help maintain inventory and documentation in a fast-paced college environment.

The role requires 2–3 years of technical experience, preferred CompTIA A+ or equivalent, and strong customer service skills.

Qualifications

• Preferred: CompTIA A+ or equivalent certification.
• Prefer experience with: Microsoft Office Suite, network environment experience, Windows based operation systems, and mobile based hand-held devices.
• 2 to 3 years technical experience preferred.
• Preferred: Associates degree or equivalent from two-year College or technical school, or equivalent combination of education and experience.
• Exceptional internal and external customer service skills.
• Strong attention to detail and deductive reasoning skills.
• Experience using helpdesk ticketing systems preferred.
• Some knowledge and experience with A/V equipment in meeting/conference room preferred.
• Computer Skills to include setup with A/V equipment with both PC and Laptops.
• Good Communication Skills – written, verbal (phone and face-to-face).
• Good Organizational Skills.
• Must have valid Driver's License.
• Must be able to lift 30-40 pounds unassisted.
• Must be able to bend, stoop, crouch, kneel, climb, reach, pull, push, grasp, lift, and stand for periods of time.
• Must pass background check.

Responsibilities

• Reimage PCs/Macs and install and configure them as directed by senior technicians.
• Close and/or open trouble tickets, while following proper guided protocols.
• Maintain records/inventory related to computer equipment (PC/ iMAC’s) including procuring the use of licenses/registration.
• Ensure equipment is in working order and in proper placement.
• Provide A/V Support to Electronic classrooms and conference rooms as needed or requested.
• Assist with ongoing documentation of processes and procedures.
• Maintain inventory list of equipment and security of all equipment that is worked on.
• Perform routine preventive maintenance and inspections on all copier, printer, and computer equipment.
• Quickly adapting to new processes and procedures in a fast-paced environment.
• Diagnostics and troubleshooting of AV/Computer equipment and installations.
• Assist installation and service on replacement of consumables such as projector lamps, amps, and other A/V equipment.
• Assist installation and service on replacement of computer equipment.
• Provide service for electronic/Smart Board classrooms, computer labs, and conference/events and all related tasks associated with said locations.
• Conveying technical issues and material to non-technical people.
• Assist full time staff, including working with other hourly personnel as assigned.
• Other related tasks and duties as assigned by the Director of Information Technology.

Skills

CompTIA A+ cert

Office Suite

Windows OS

Helpdesk

A/V knowledge

Communication skills

Teamwork

Education

Associate degree

Tools

Ticketing systems

Job description

Welcome to the Triton College Employment Portal

Please see Special Instructions for more details.

• Rate of pay of $17.00 per hour.
• Official transcripts required prior to employment (if applicable).
• Recommended hire will be subject to pre-employment screenings.
• Triton College is an AA/EOE.
• Schedule: Hourly up to 15 hours per week, weekdays and some Saturdays required. Schedule to be negotiated.

Essential Function: Provide support & troubleshoot all desktop computer related problems from assessment to resolution, including onsite technical support to assist end users in operations, and use of Audio Visual (A/V) and computer equipment. This includes projectors, screens, computer peripherals, control systems and video conferencing, as well as occasional small staging and event set ups to include external microphones, mixing boards, laptops, speakers, portable screens, pipe and drape, and well as other random equipment.

Qualifications

Qualifications:

• Preferred: CompTIA A+ or equivalent certification
• Prefer experience with: Microsoft Office Suite, network environment experience, Windows based operation systems, and mobile based hand-held devices.
• 2 to 3 years technical experience preferred.
• Preferred: Associates degree or equivalent from two-year College or technical school, or equivalent combination of education and experience.
• Exceptional internal and external customer service skills.
• Strong attention to detail and deductive reasoning skills.
• Experience using helpdesk ticketing systems preferred.
• Some knowledge and experience with A/V equipment in meeting/conference room preferred.
• Computer Skills to include setup with A/V equipment with both PC and Laptops.
• Good Communication Skills – written, verbal (phone and face-to-face).
• Good Organizational Skills.
• Must have valid Driver's License.
• Must be able to lift 30-40 pounds unassisted.
• Must be able to bend, stoop, crouch, kneel, climb, reach, pull, push, grasp, lift, and stand for periods of time.
• Must pass background check.

Responsibilities

Responsibilities:

• Reimage PCs/Macs and install and configure them as directed by senior technicians.
• Close and/or open trouble tickets, while following proper guided protocols.
• Maintain records/inventory related to computer equipment (PC/ iMAC’s) including procuring the use of licenses/registration.
• Ensure equipment is in working order and in proper placement.
• Provide A/V Support to Electronic classrooms and conference rooms as needed or requested.
• Assist with ongoing documentation of processes and procedures.
• Maintain inventory list of equipment and security of all equipment that is worked on.
• Perform routine preventive maintenance and inspections on all copier, printer, and computer equipment.
• Quickly adapting to new processes and procedures in a fast-paced environment.
• Diagnostics and troubleshooting of AV/Computer equipment and installations.
• Assist installation and service on replacement of consumables such as projector lamps, amps, and other A/V equipment.
• Assist installation and service on replacement of computer equipment.
• Provide service for electronic/Smart Board classrooms, computer labs, and conference/events and all related tasks associated with said locations.
• Conveying technical issues and material to non-technical people.
• Assist full time staff, including working with other hourly personnel as assigned.
• Other related tasks and duties as assigned by the Director of Information Technology.

Posting Date

Posting Date 08/17/2026

Special Instructions to Applicants

• Rate of pay of $17.00 per hour.
• Official transcripts required prior to employment (if applicable).
• Recommended hire will be subject to pre-employment screenings.
• Triton College is an AA/ EOE .
• Schedule: Hourly up to 15 hours per week, weekdays and some Saturdays required. Schedule to be negotiated.

Required fields are indicated with an asterisk (*).

Triton College reaffirms its commitment not to discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, disability, veteran status, age or any other basis which is protected by law in offering benefits, services, as well as educational and employment opportunities.