Information Specialist

Maimonides Medical Center Inc.; New York (NY); On-site; USD 33,000 - 34,000; Full time

Job summary

Maimonides Medical Center in Brooklyn, NY, seeks an administrative helper to provide clerical support in patient care areas. Under unit supervision, you will verify demographics, file medical records, and assist staff with communications and scheduling.

Responsibilities include data entry, chart assembly, appointment scheduling, and basic patient support. Excellent communication and accuracy are essential for success in this role.

Qualifications

• High school graduation or equivalent required.
• 1 year of administrative or financial experience in a health care environment preferred.
• Typing 25 wpm (tested); basic familiarity with medical terminology; good oral and written communication.

Responsibilities

• Verifies demographic and patient insurance information at admission and updates during hospital stay.
• Assembles, analyzes and maintains medical records through admission, transfer and discharge.
• Communicates information to staff, patients and families.
• Performs receptionist duties for the patient unit.
• Enters patient data into computer systems and transmits reports per hospital policy.
• Maintains inventory of unit supplies and equipment; reorders to maintain par levels.
• Schedules patient appointments and prepares requests for procedures/tests.
• Coordinates patient transportation and discharge/ transfer arrangements.
• Answers calls courteously; routes messages accurately.
• Assembles patient charts and ensures required forms are present.
• Transcribes lab work from orders onto requisition forms.
• Maintains patient identification accuracy (ID bracelets, name checks).
• Receives ordered items; checks against requisition and stores items promptly.
• Sorts mail and performs routine unit duties.
• Supports quality improvement initiatives and adheres to infection control standards.

Skills

Typing 25 wpm

Medical terminology

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

About Us

We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.

About Us

We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.

Overview

Under the general supervision of the Unit Manager, provides clerical support in the patient care areas.

Responsibilities

• * Verifies demographic and patient insurance information upon admission and updates this information during hospital stay as necessary; notifies appropriate personnel of discrepancies or problems.
• * Assembles, analyzes and maintains medical record through admission, transfer and discharge, ensuring that all relevant paperwork (e.g., test results) is filed accurately in a timely manner.
• * Communicates information to staff, patients and families.
• * Performs receptionist duties for the patient unit.
• * Performs information management functions, including entering patient data into computer and transmitting reports, utilizing computer systems effectively as they pertain to job responsibilities and in accordance with hospital policy.
• * Maintains inventory of unit supplies and equipment, reordering as necessary to maintain par levels.
• * Schedules patient appointments as directed and prepares necessary requests for patient procedures/tests and makes discharge and transfer arrangements for patients (e.g., appointments, special diets) as directed and in a timely fashion.
• * Communicates via phone and fax pertinent information relating to patients continuum of care (e.g., scheduling tests and obtaining results, scheduling outpatient appointments in Ambulatory Health Services, arranging for patient transportation).
• * Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
• * Answers telephone courteously and pleasantly; screens and/or routes calls effectively; takes accurate messages and repeats key information to verify accuracy.
• * Answers routine questions from patients and visitors on hospital policy accurately and courteously.
• * Assembles patient charts in a timely manner, checking that all required forms are present and replenishing forms as needed.
• * Makes clerical entries on patients' clinical records (e.g., enters TPR data onto graph in patient's chart); entries are accurate and completed in a timely manner.
• * Transcribes lab work from doctor's order sheet onto laboratory test requisition forms; checks with supervisor/physician when information unclear.
• * Maintains accurate identification of all patients (e.g., prepares and attaches ID bracelets, verifies name against chart and ID band).
• * Receives ordered items and checks against requisition, following up on discrepancies; stores items in designated areas promptly.
• * Sorts mail on a schedule acceptable to department, routing as necessary.
• * Indicates an Essential Job Function.

Other Job Duties

• Escorts new admissions to patient room; orients patient to environment (e.g., use of call button, telephone, TV, location of bathroom)
• Collects data for CQI monitoring and participates in follow-up action.
• Participates in ongoing Quality Performance Improvement initiatives; identifies opportunities for organizational improvement.
• Participates in in-service programs.
• Assists in orientation of new personnel.
• Assists other personnel as needed.
• Identifies unsafe conditions and reports to appropriate personnel.

Qualifications

Performs other related duties as required.

BASIC COMPETENCIES

Education

High school graduation or equivalent required.

Experience

1 year of administrative or financial experience in a health care environment preferred.

Skills

• Typing: 25 wpm (tested)
• Basic familiarity with medical terminology.
• Good oral and written communication skills.
• Good interpersonal skills.
• Speaks, reads and writes English to the extent required by the position.

Pay Range

USD $24.08 - USD $24.62 /Hr.

Equal Employment Opportunity Employer

Maimonides Medical Center (MMC) is an equal opportunity employer.