Information Release Tech I

CCMC Cook Children's Medical Center; United States; On-site; USD 38,000 - 46,000; Full time

Job summary

Cook Children’s Medical Center is seeking an Information Release Tech I responsible for processing requests to release protected health information in compliance with state and federal laws. You will maintain confidentiality, follow departmental procedures, and deliver courteous service while upholding privacy standards.

The role requires a high school diploma, 1 year of release-of-information experience, and a valid Texas driver’s license.

Qualifications

• High School diploma required.
• Minimum 1 year release-of-information experience in a hospital HIM or large outpatient clinic.
• Valid Texas driver's license in good standing.
• Efficient with EMR and EDMS systems.
• Epic experience preferred.
• Dependable with excellent attendance.
• Strong interpersonal, communication, organization and problem-solving skills; team oriented.
• Maintain confidentiality at all times.
• Goal-oriented and energetic.
• Able to work independently in a fast-paced environment.
• Strong attention to detail.
• Knowledge of health record concepts, privacy, release regulations and subpoenas.

Responsibilities

• Process requests for release of protected health information in accordance with state and federal laws.
• Maintain confidentiality and follow all policies and procedures for disclosures.
• Provide prompt and courteous service to customers and maintain accurate records.

Skills

Information release

HIPAA privacy

Tools

EMR

EDMS

Job description

Location

Calmont Operations Building

Department

HIM Records Release

Shift

First Shift (United States of America)

Standard Weekly Hours

40

Summary

The Information Release Tech I is responsible for processing requests for release of protected health information as defined by State and Federal laws. Responsible for maintaining up-to-date knowledge and carrying out all tasks in accordance with Medical Center/System and Department Policies and Procedures pertaining to disclosure of medical records. The Information Release Tech I fosters respect for patient privacy by maintaining confidentiality of all phases and release of all protected health information. They promote positive customer relations through prompt and courteous service.

Qualifications

• High School diploma required.
• Minimum of one year experience in a release of information setting in a hospital Health Information Management department or large outpatient clinic operation required.
• Required to have a valid Texas Drivers license in good standing.
• Must demonstrate efficiency with the Electronic Medical Record (EMR) and Electronic Document Management Systems.
• Epic experience is preferred.
• Dependable with excellent attendance.
• Excellent interpersonal skills to include positive communication, organizational and efficient, trouble-shooting, problem-solving skills and thoroughly team oriented.
• Ability to maintain confidentiality.
• Goal-oriented and energetic.
• Must be able to work well independently in fast paced environment.
• Strong attention to detail is required.
• Requires in-depth knowledge and understanding of complex health record concepts, healthcare record privacy, release regulations and subpoena requirements.

About Us

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment. Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children’s team, you can be an important part of making that happen.