Information Officer

South Dakota State University; Brookings (SD); On-site; USD 25,000 - 44,000; Part time

Job summary

South Dakota State University in Brookings, SD, seeks a part-time Information Officer in University Marketing and Communications. The role focuses on digital content management, accessibility initiatives, and daily website support at 45% time with prorated leave.

Responsibilities include maintaining accessible content, assisting with web projects, updates, and training, and collaborating with the Web Communications team to ensure on-brand, user-friendly online experiences.

Qualifications

• Experience with Drupal or open-source CMS.
• Knowledge of web accessibility standards.
• Understanding of HTML and CSS.
• Hands-on web development and troubleshooting experience.

Responsibilities

• Maintain accessible, compliant digital content that meets federal accessibility requirements and standards.
• Assist with daily web projects, including site support requests, cleanup, updating and maintaining content, page layout updates, user training, troubleshooting issues and related responsibilities in collaboration with the Web Communications Specialist, Digital Strategist and Web Developer.

Skills

Drupal

Web accessibility

SEO principles

HTML/CSS

Front-end development

Job description

Join a collaborative and innovative University Marketing and Communications team as a part-time Information Officer. This role offers the opportunity to contribute to the university’s web presence through digital content management, accessibility initiatives and day-to-day website support for the university. This is a 45%-time position.

SDState is the state’s largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals and retirees, which offers an abundance of attractions and activities.

University Marketing and Communications serves as the central communications office for the university. We foster and expand relationships with internal and external audiences and align communications initiatives and messaging with the university's strategic direction and goals.

This position is in Brookings, South Dakota.

Must be authorized to work in the U.S. Sponsorship is not available for this position.

Job Responsibilities:

• Maintain accessible, compliant digital content that meets federal accessibility requirements and standards while maintaining university-wide branding and policy standards.
• Assist with daily web projects, including: site support requests, cleanup, updating and maintaining content, page layout updates, user training, troubleshooting issues and related responsibilities in collaboration with the Web Communications Specialist, Digital Strategist and Web Developer.

This position is part-time at 45% and includes prorated leave benefits.

Knowledge, Skills and Abilities:

Knowledge of:

• Drupal or comparable open‑source content management systems, including module use and system capabilities.
• Web accessibility, quality assurance practices and SEO principles, and how they apply to higher‑education websites.
• Content strategy and layout best practices for organizing and presenting information effectively.
• Standards‑compliant HTML and CSS, with an understanding of modern front‑end conventions.
• Hands‑on web development experience, including troubleshooting, implementing updates and supporting site functionality.

Skills and Ability to:

• Work collaboratively across university departments and build strong, positive relationships with clients.
• Manage multiple projects simultaneously, balancing deadlines and shifting priorities.
• Provide technical guidance, layout recommendations and training to university web editors.
• Communicate effectively with both technical and nontechnical audiences, translating needs, ideas and feedback into clear, actionable solutions while delivering exceptional customer service.
• Analyze and resolve information system issues, identifying root causes and implementing effective fixes.
• Apply standard principles, theories and concepts of computer coding and design to support web development tasks.
• Demonstrate strong customer service and training skills, ensuring users feel supported and confident in their work.

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug‑free environment and to thereby establish, promote and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.

South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research and service and is especially interested in candidates that can contribute to this land‑grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing [e-mail]. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007. Phone: [phone].