IT Analyst

Jobtailor; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking an experienced SharePoint Online administrator to manage and support Microsoft 365 environments, including GCC High, ensuring secure collaboration and compliance. You will design, implement, and optimize SharePoint solutions, troubleshoot issues, and guide end-users and stakeholders in best practices.

Responsibilities include collaboration with IT teams and vendors, evaluating new features, and contributing to security, reporting, and migration efforts.

Qualifications

• Thorough knowledge of Microsoft 365 and enterprise collaboration platforms.
• Strong knowledge of Azure and SharePoint Online architecture, features, and functionalities.
• Experience administering Microsoft 365 Commercial and GCC High environments.
• Familiarity with Graph API and scripting in PowerShell.
• Knowledge of Entra ID including groups, guest access, permissions, federation, roles, and licensing.
• Ability to recommend enhancements for enterprise collaboration services.
• Proven problem identification and resolution documentation.

Responsibilities

• Administer and support SharePoint Online services across both Commercial and GCC High environments, ensuring secure, compliant, and reliable collaboration solutions.
• Plan, design, and implement SharePoint Online solutions for various business needs and scenarios.
• Troubleshoot and resolve SharePoint Online issues and incidents and advise the support team on complex issues.
• Provide end-user and stakeholder guidance on SharePoint Online best practices and functionalities.
• Collaborate with IT teams and vendors on SharePoint Online integrations and migrations.
• Evaluate and test new SharePoint Online features and updates.
• Provide feedback to Microsoft on SharePoint Online enhancements.
• Ensure security and compliance of SharePoint Online data and content.
• Generate and analyze reports and dashboards on SharePoint Online usage and performance.
• Work on projects such as Microsoft Syntex and Microsoft 365 Copilot.
• Identify and analyze customer business requirements.
• Collaborate with business partners on integration of third-party apps and add-ins.
• Escalations and regular vendor engagement.

Skills

SharePoint Admin

Microsoft 365

Azure

Graph API

PowerShell

Entra ID

AvePoint Cloud Governance

Security & Compliance

Collaboration solutions

Reporting & Dashboards

Vendor Collaboration

End-user guidance

Tools

SharePoint Online

Microsoft 365

Azure

Graph API

PowerShell

Entra ID

AvePoint Cloud Governance

Syntex

Microsoft 365 Copilot

Job description

• Administer and support SharePoint Online services across both Commercial and GCC High Microsoft 365 environments, ensuring secure, compliant, and reliable collaboration solutions.


• Plan, design, and implement SharePoint Online solutions for various business needs and scenarios.


• Troubleshoot and resolve SharePoint Online issues and incidents and function as an advisor to the support team on complex issues.


• Provide guidance and support to end-users and stakeholders on SharePoint Online best practices and functionalities.


• Collaborate with other IT teams and vendors on SharePoint Online integrations and migrations.


• Evaluate and test new SharePoint Online features and updates.


• Provide feedback and suggestions to Microsoft product development group on SharePoint Online enhancements and improvements.


• Ensure security and compliance of SharePoint Online data and content.


• Generate and analyze reports and dashboards on SharePoint Online usage and performance.


• Work on innovative projects such as Microsoft Syntex and Microsoft 365 Copilot.


• Identify and analyze customer business requirements.


• Collaborate with business partners on integration of third-party applications and add-ins.


• Escalations and regular engagement with the vendor team.

Requirements

• Thorough knowledge of existing and emerging Microsoft 365 and related enterprise class collaboration platforms.


• Strong knowledge of Azure and SharePoint Online architecture, features, and functionalities.


• Experience administering a Microsoft 365 Commercial and GCC High environment.


• Experience with AvePoint Cloud Governance is a plus.


• Knowledge of web technologies including Graph API and familiarity with scripting in PowerShell.


• Basic knowledge with Entra ID including groups, guest access, application permissions, federation, privileged roles, and license management.


• Recommends enhancements for enterprise collaboration services.


• Identifies and documents specific problems and resolution alternatives.


• Explores and evaluates application design considerations for multiple technologies.


• Assist with current and planned integration initiatives.


• Tests system components for compliance with functional requirements.


• Ability to demonstrate effective communication skills, initiative, and intellectual curiosity.


• Comfortable working in a dynamic environment where technology is evolving at a rapid pace.


• Passion for technology and an eagerness to contribute as a collaborative team member.

Core Competencies

Demonstrates expertise in administering and supporting SharePoint Online services within Microsoft 365 environments, ensuring security, compliance, and effective collaboration. Proficient in evaluating and implementing SharePoint solutions while providing guidance on best practices and integrating third-party applications.

Highest-signal resume keywords

• SharePoint Online Administration


• Microsoft 365 Environment Management


• Azure Architecture Knowledge


• Graph API Familiarity


• PowerShell Scripting

ATS Optimization Keywords

Hard Skills

• SharePoint Online


• Microsoft 365


• Azure


• Graph API


• PowerShell


• Entra ID


• AvePoint Cloud Governance


• Collaboration Solutions


• Data Security


• Compliance Management

Soft Skills

• Effective Communication


• Initiative


• Intellectual Curiosity


• Collaboration


• Adaptability

Industry Keywords

• Enterprise Collaboration


• GCC High


• Integration Initiatives


• Application Design Considerations


• User Support

Tools & Technologies

• Microsoft Syntex


• Microsoft 365 Copilot


• Third-Party Applications


• Dashboards


• Reports