Infor Workforce Management (WFM) Consultant

Axiom Global Technologies; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

Axiom Global Technologies is seeking a mid-level Infor Workforce Management (WFM) Consultant to implement, configure and support Infor WFM solutions for US-based clients.

You will collaborate with business stakeholders and technical teams to gather requirements, configure WFM modules such as Time & Attendance and Scheduling, troubleshoot issues, and support ongoing enhancements and deployments. You will also contribute to testing, documentation, and knowledge transfer across teams.

Qualifications

• 4–7 years of experience working with workforce management solutions.
• Hands-on experience with Infor Workforce Management (WFM).
• Strong knowledge of Time & Attendance and Workforce Scheduling.

Responsibilities

• Configure and support Infor WFM applications based on business requirements.
• Collaborate with business users to gather, analyze, and document WFM requirements.
• Configure Time & Attendance, Employee Scheduling, Workforce Scheduling, Attendance, and related WFM functionalities.
• Develop and maintain workforce rules, policies, schedules, pay rules, and timekeeping configurations.
• Support WFM implementations, upgrades, enhancements, and production support activities.
• Analyze business processes and recommend appropriate Infor WFM solutions.
• Configure workflows, business rules, security, roles, and user access.
• Troubleshoot and resolve application, configuration, and integration issues.
• Support integrations between Infor WFM and HR, Payroll, ERP, and Identity Management systems.
• Work with technical teams on APIs, interfaces, data exchange, and integration requirements.
• Perform unit testing, integration testing, regression testing, and support UAT.
• Prepare functional and technical documentation.
• Participate in production deployments, issue resolution, and post-production support.
• Collaborate with business analysts, developers, HR/payroll teams, and other technology stakeholders.
• Provide knowledge transfer and support to end users and internal teams.

Skills

Infor WFM

Time & Attendance

Workforce Scheduling

Job description

We are looking for a mid-level Infor Workforce Management (WFM) Consultant with hands-on experience in implementing, configuring, supporting, and enhancing Infor WFM solutions. The ideal candidate will have a strong understanding of workforce scheduling, time and attendance, employee management, and WFM business processes.

The consultant will work with business stakeholders and technical teams to understand requirements, configure Infor WFM solutions, troubleshoot issues, and support ongoing enhancements and implementations.

Key Responsibilities

• Configure and support Infor Workforce Management (WFM) applications based on business requirements.
• Work with business users to gather, analyze, and document WFM requirements.
• Configure Time & Attendance, Employee Scheduling, Workforce Scheduling, Attendance, and related WFM functionalities.
• Develop and maintain workforce rules, policies, schedules, pay rules, and timekeeping configurations.
• Support WFM implementations, upgrades, enhancements, and production support activities.
• Analyze business processes and recommend appropriate Infor WFM solutions.
• Configure workflows, business rules, security, roles, and user access.
• Troubleshoot and resolve application, configuration, and integration issues.
• Support integrations between Infor WFM and other enterprise applications such as HR, Payroll, ERP, and Identity Management systems.
• Work with technical teams on APIs, interfaces, data exchange, and integration requirements.
• Perform unit testing, integration testing, regression testing, and support UAT.
• Prepare functional and technical documentation.
• Participate in production deployments, issue resolution, and post-production support.
• Collaborate with business analysts, developers, HR/payroll teams, and other technology stakeholders.
• Provide knowledge transfer and support to end users and internal teams.

Required Skills & Experience

• 4–7 years of experience working with workforce management solutions.
• Hands-on experience with Infor Workforce Management (WFM).
• Strong knowledge of Time & Attendance and Workforce Scheduling.