Industrial Supplies Salesperson

Hragripower; Hopkinsville (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

Agri-Power, Inc. in Hopkinsville, Kentucky is seeking a knowledgeable salesperson in industrial supplies. The role emphasizes consultative selling, requiring strong relationships with customers and expertise in various product categories including fasteners and safety gear.

Applicants should be proficient with CRM tools and possess a solid understanding of customer operations and product innovations to support effective sales and inventory management.

Qualifications

• Strong communication skills to build relationships with customers.
• Ability to track leads and preferences using CRM systems.
• Knowledge of industrial hardware and safety standards.

Responsibilities

• Provide technical consultation to explain product specifications.
• Build trust with customers through reliable recommendations.
• Monitor stock availability and coordinate delivery expectations.

Skills

Sales negotiation

Customer relationship management

Technical product knowledge

Inventory coordination

Tools

CRM tools

Job description

Description

Core Skills and Responsibilities

• Product Knowledge: Understand common industrial hardware and supply categories, including fasteners, safety gear, abrasives, tools, electrical components, and shop products.
• Technical Consultation: Explain specifications, materials, compatibility, compliance requirements, and product applications in a way customers can clearly understand.
• Customer Relationship Management: Build trust with buyers, maintenance teams, purchasing departments, and operations managers through accurate recommendations and reliable follow‑through.
• Sales and Negotiation: Identify customer needs, recommend appropriate solutions, prepare quotes, handle objections, and close sales while protecting margin and long‑term account value.
• Inventory and Order Coordination: Monitor stock availability, process orders accurately, communicate lead times, and coordinate delivery expectations with customers and internal teams.
• Custom and Value‑Added Solutions: Recommend substitutions, special orders, product bundles, or custom configurations for unique maintenance, repair, or production requirements.

Common Product Categories

• Fasteners and Hardware: Bolts, screws, anchors, washers, nuts, rivets, threaded rod, and related fastening products.
• Safety and Personal Protective Equipment: Gloves, eyewear, respirators, hearing protection, protective clothing, signage, and facility safety supplies.
• Shop and Maintenance Products: Abrasives, drill bits, taps, cutting tools, adhesives, lubricants, cleaners, and repair supplies.
• Electrical and Industrial Components: Connectors, terminals, wire management products, switches, controls, lighting supplies, and other components used in plant or facility operations.

Relevant Industry Experience

• Industrial Hardware Distribution: Supplying fasteners, safety products, tools, and repair items to manufacturing, construction, maintenance, and contractor customers.
• Industrial Supply Store Operations: Supporting walk‑in customers, phone orders, counter sales, purchasing requests, and specialized parts sourcing for plant and shop environments.
• Manufacturing and Maintenance Support: Understanding how downtime, inventory shortages, compliance needs, and product reliability affect customer buying decisions.

Requirements

• Develop strong relationships with customers by learning their operations, purchasing habits, equipment needs, and recurring pain points.
• Stay current on product innovations, safety standards, compliance changes, and supplier updates.
• Use CRM tools consistently to track leads, quote history, customer preferences, follow‑ups, and account opportunities.
• Offer value‑added support such as product demonstrations, application guidance, custom quotes, substitutions, and proactive reorder recommendations.
• Communicate clearly about pricing, availability, lead times, and product limitations to avoid surprises and strengthen customer confidence.

Summary: This role combines consultative sales, technical product knowledge, and dependable account support. A strong industrial supplies salesperson does more than sell individual products; they help customers reduce downtime, source reliable materials, control costs, and keep operations running safely and efficiently.