Industrial Service Manager: Lead Field Ops & Profitability

Hoist & Crane Service Group; Morgantown (PA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Long and short term disability

401K

Job summary

Hoist & Crane Service Group is seeking an experienced Industrial Technician with supervisory experience to oversee field operations as a Service Manager. You will schedule, monitor job costs, procurements, and accounting functions, and work with the Branch Manager on Safety, HR, and recruiting duties.

You will also assist with technical troubleshooting, tooling requirements, and parts availability, while maintaining a focus on profitability and customer service in a dynamic service environment.

Qualifications

• 5+ years of field or industrial experience, supervisory or management experience preferred.
• Strong communication skills, written and verbal.
• Proficient with computers.
• Exceptional customer service skills.
• Proven knowledge of mechanical and electrical systems.
• Proven organizational skills.
• Able to work independently and as a team.
• Able to lift 50 pounds and sit or stand for long periods of time.
• Must be able to pass a pre-employment drug test and background checks.

Responsibilities

• Manage field operations and profitability for service activities.
• Work with planners in scheduling, maintaining job costs, procurement, and accounting functions.
• Determine the financial impacts of field operations on branch performance; collaborate with Branch Manager on Safety, HR, and Recruiting duties.
• Assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.

Skills

Supervisory experience

Field operations management

Scheduling experience

Cost tracking

Procurement skills

Accounting basics

Strong communication

Customer service

Mechanical knowledge

Electrical knowledge

Organizational skills

Team player

Lift 50 pounds

Pass drug/background

Job description

Hoist & Crane Service Group is seeking an experienced Industrial Technician with supervisory experience to oversee field operations as a Service Manager. You will schedule, monitor job costs, procurements, and accounting functions, and work with the Branch Manager on Safety, HR, and recruiting duties.

You will also assist with technical troubleshooting, tooling requirements, and parts availability, while maintaining a focus on profitability and customer service in a dynamic service environment.