Industrial Sales Coordinator

WM; Madison (WI); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Stock purchase plan

401(k) match

Paid vacation

Holidays

Personal days

Job summary

WM is seeking a detail-oriented administrative assistant to join the Centralized Setup Team. You will set up and maintain digital customer records and provide essential support to the Technical Service Center and Manufacturing & Industrial Sales Team.

The role involves routine data maintenance, data entry into WM systems, preparing reports and letters, and assisting customers by phone and email. A high school diploma and at least one year of relevant experience required; remote work from the US

Qualifications

• High School Diploma or GED is required.
• At least 1 year of relevant work experience.
• Must live and work in the US.

Responsibilities

• Maintains digital customer records and performs data entry.
• Provides administrative support to the Technical Service Center and Manufacturing & Industrial Sales Team.
• Prepares letters, correspondence and reports for billing and sales teams.
• Handles customer inquiries via phone and email.
• Supports billing inquiries and renewals for waste profiles.

Skills

Data entry

Administrative support

Customer service

Communication

Education

High School Diploma or GED

Tools

WM systems

Visor

Microsoft Office

Job description

I. Job Summary

Sets up and maintains digital customer records and provides administrative support for the Technical Service Center and Manufacturing & Industrial Sales Team. Provides service and support within the Centralized Setup Team for internal and external customers.

II. Essential Duties and Responsibilities

• Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems.
• Performs data entry into WM systems.
• Performs quality assurance reviews of account setups.
• Prepares customized bills, exports from WM systems, and various letters and correspondence upon request.
• Prepares volume and revenue reports for sales reps and customers.
• Supports billing inquiries or special bills.
• Coordinates waste profile renewals.
• Maintains electronic and \"hard copy\" filing systems.
• Provides customer support via phone and email.

III. Qualifications

A. Required Qualifications

• High School Diploma or GED (accredited)
• 1 year relevant work experience (in addition to education requirement)
• Must live and work in the US.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Remote

Pay: The expected base pay range for this remote position is $19.76-$24.71. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

Equal Opportunity Employer: Minority/Female/Disability/Veteran