Industrial Process Solutions Sales Engineer

Burkert USA Corporation; Huntersville (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Burkert USA Corporation in Huntersville, North Carolina, is seeking a technical resource to support sales teams and distributors in delivering effective process control solutions. The ideal candidate will have a Bachelor's degree in Engineering and over 7 years of experience in customer service—preferably within a manufacturing context.

This role necessitates strong skills in technology and communication, a solid understanding of process integration, and the ability to work independently and strategically. A commitment to customer satisfaction and up to 50% travel are expected.

Qualifications

• 7+ years of customer service or inside experience in a manufacturing environment.
• Up to 50% travel to trade shows and customer locations.
• Ability to follow safety and process procedures.

Responsibilities

• Serve as the initial technical resource for internal sales teams and distributors.
• Train others on product specifications.
• Provide post-sales customer support on-site as needed.

Skills

Customer service experience

Windows and Microsoft Office

SAP proficiency

CAD or 3D modeling

Process Flow knowledge

Strong communication skills

Education

Bachelor's degree in Engineering

Job description

Burkert USA Corporation in Huntersville, North Carolina, is seeking a technical resource to support sales teams and distributors in delivering effective process control solutions. The ideal candidate will have a Bachelor's degree in Engineering and over 7 years of experience in customer service—preferably within a manufacturing context.

This role necessitates strong skills in technology and communication, a solid understanding of process integration, and the ability to work independently and strategically. A commitment to customer satisfaction and up to 50% travel are expected.