Industrial Printing Field Service Engineer – Hands-On

Durst-Image-Technology-US; Los Angeles (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Durst Image Technology US is seeking a Field Service Engineer to install, repair, and relocate Durst products across the USA & Canada. You will train customers, maximize equipment uptime, and manage field assets while maintaining high customer satisfaction.

Ideal candidates have printing industry experience, strong mechanical aptitude, and excellent communication skills. Willingness to travel up to 75% and lift up to 50 pounds is expected, with a base salary commensurate with experience.

Qualifications

• Previous experience in printing or related industry.
• Great attitude and eagerness to learn.
• Strong mechanical aptitude and good dexterity.
• Excellent communication and customer service skills.
• High school diploma or equivalent.
• Experience or training in some form of mechanical discipline.
• Willingness to travel up to 75% of the time, mostly overnight travel across USA & Canada.
• Ability to lift up to 50 pounds and push/pull/reach up to 50 pounds.

Responsibilities

• Provide timely and effective installation of Durst products and services.
• Perform effective initial customer operator/maintenance training, as required.
• Maximize Durst equipment uptime through timely response and effective/efficient repair and maintenance.
• Efficiently manage utilization of Durst assets and resources to achieve targeted financial results.
• Communicate and interact with customers, sales and other service counterparts in a positive, courteous and professional manner.
• Complete all job-related administrative aspects on time and error free.

Skills

Great attitude and eagerness to learn

Strong mechanical aptitude

Excellent communication and customer

Proficient computer skills

English proficiency

Education

High school diploma or equivalent

Associates degree or equivalent training

Tools

Multimeter usage

Hand tools

Computer hardware & software

Job description

Durst Image Technology US is seeking a Field Service Engineer to install, repair, and relocate Durst products across the USA & Canada. You will train customers, maximize equipment uptime, and manage field assets while maintaining high customer satisfaction.

Ideal candidates have printing industry experience, strong mechanical aptitude, and excellent communication skills. Willingness to travel up to 75% and lift up to 50 pounds is expected, with a base salary commensurate with experience.