Industrial Printing Field Engineer: Hands-On & Travel

Durst Image Technology; Oak Creek (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Durst Image Technology US is seeking a Field Service Engineer to ensure timely installation, repair, relocation, and technical support of Durst products across North America. You will train customer operators, maximize equipment uptime, manage parts and travel resources, and communicate professionally with customers, sales, and service counterparts while completing all administrative duties on time.

You will interact with customers to understand their needs and provide solutions that enhance

Qualifications

• Experience in printing or related industry.
• Great attitude and eagerness to learn.
• Strong mechanical aptitude and dexterity.
• Excellent communication and customer service skills.
• Proficient computer skills.
• High school diploma or equivalent.
• Willingness to travel up to 75% of the time (or more during training).
• Valid driver license.
• English proficiency.
• Ability to lift up to 50 pounds and push/pull up to 50 pounds.

Responsibilities

• Provide timely and effective installation of Durst products and services.
• Perform effective initial customer operator/maintenance training, as required.
• Maximize Durst equipment uptime through timely response and effective repair and maintenance.
• Efficiently manage utilization of Durst assets and resources to achieve targeted financial results.
• Communicate professionally with customers, sales and service counterparts.
• Complete all job-related administrative aspects on time and error-free.

Skills

Mechanical aptitude

Customer service

Computer skills

English proficiency

Willingness to travel up to 75%

Driver license

Education

High school diploma or equivalent

Associates degree or equivalent training

Tools

Hand tools

Multimeters

Electrical testing

Job description

Durst Image Technology US is seeking a Field Service Engineer to ensure timely installation, repair, relocation, and technical support of Durst products across North America. You will train customer operators, maximize equipment uptime, manage parts and travel resources, and communicate professionally with customers, sales, and service counterparts while completing all administrative duties on time.

You will interact with customers to understand their needs and provide solutions that enhance