Industrial IoT Field Solutions Engineer

Grace Technologies; Austin (TX); Hybrid; USD 80.000 - 120.000; Vollzeit

Zusammenfassung

Grace Technologies is seeking a Field Application Engineer (IoT) in Austin, TX for a hybrid role that blends sales engineering, technical support, and customer-facing field work. The position involves remote and on-site support, solution engineering, installations, and training, with up to 60% travel and quarterly office visits for remote staff.

The ideal candidate will troubleshoot wired and wireless networks, understand PLCs/SCADA, and communicate effectively with customers and internal teams.

Qualifikationen

• Associate degree in engineering or equivalent required; Bachelor's degree preferred.
• 2+ years in industrial sales, applications engineering, or technical support.
• Ability to travel up to 50–60% annually; valid U.S. driver’s license.

Aufgaben

• Engineer solutions by assessing technical needs with customers.
• Explain product capabilities, configurations, and limits.
• Support sales opportunities with quotes and proposals.
• Provide remote and on-site application support and installations.
• Travel to customer sites and trade shows as needed.

Kenntnisse

Troubleshooting networks

Industrial automation knowledge

Customer-facing communication

Interpersonal skills

Wired/wireless networks

Driver's license

Travel readiness

Problem solving

Ausbildung

Associate's degree in engineering

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Azure familiarity

Jobbeschreibung

Grace Technologies is seeking a Field Application Engineer (IoT) in Austin, TX for a hybrid role that blends sales engineering, technical support, and customer-facing field work. The position involves remote and on-site support, solution engineering, installations, and training, with up to 60% travel and quarterly office visits for remote staff.

The ideal candidate will troubleshoot wired and wireless networks, understand PLCs/SCADA, and communicate effectively with customers and internal teams.