Industrial Inside Sales Rep — Customer Solutions Expert

Sunsrce; Sacramento (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Ryan Herco Flow Solutions is seeking an Inside Sales Representative to deliver excellent customer service, process orders, and turn inquiries into sales. You will support outside sales and collaborate on account management while staying current on product offerings.

The role requires 2+ years of sales or customer service experience, strong communication, organizational skills, and proficiency with MS Office. Apply via [e-mail].

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment.
• Excellent written and oral communication skills.

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures.
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Skills

Customer service

Sales

Communication skills

Organized

Fast learner

Persuasive

MS Office

Typing 40 WPM

Tools

MS Office

Job description

Ryan Herco Flow Solutions is seeking an Inside Sales Representative to deliver excellent customer service, process orders, and turn inquiries into sales. You will support outside sales and collaborate on account management while staying current on product offerings.

The role requires 2+ years of sales or customer service experience, strong communication, organizational skills, and proficiency with MS Office. Apply via [e-mail].