Inside Sales Specialist - Quotes, Orders & Growth

Sunsrce; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Ryan Herco Flow Solutions is seeking an experienced Inside Sales Representative in Houston to provide exceptional customer service, enter orders, and support sales initiatives. The role focuses on turning inquiries into orders, preparing bids, and maintaining thorough records in the ACS system, while collaborating with Outside Sales and attending regular training sessions.

The ideal candidate will have 2+ years of sales or customer service experience, strong communication skills, proficiency in

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Excellent written and oral communication skills.
• Must be able to type 40 WPM.
• Organized and detail-oriented.
• MS Office savvy.

Responsibilities

• Provides excellent customer service by answering incoming calls, solving problems, entering orders and completing follow-up procedures.
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures.
• Documents all customer contact and sales activities in the ACS system.
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers.
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products.
• Attends product and sales training meetings as required.
• Updates and maintains database.

Skills

Customer service

Sales experience

Communication skills

Typing speed 40 WPM

Tools

MS Office

Job description

Ryan Herco Flow Solutions is seeking an experienced Inside Sales Representative in Houston to provide exceptional customer service, enter orders, and support sales initiatives. The role focuses on turning inquiries into orders, preparing bids, and maintaining thorough records in the ACS system, while collaborating with Outside Sales and attending regular training sessions.

The ideal candidate will have 2+ years of sales or customer service experience, strong communication skills, proficiency in