Industrial Inside Sales & Order Support Specialist

Chase Staffing; Lithia Springs (GA); On-site; USD 30,000 - 34,000; Full time

Job summary

CHASE Staffing is seeking an experienced Customer Service and Sales Support Representative for a growing distribution company in the Lithia Springs, Douglasville, and Powder Springs area. This role supports the sales team and customers with product availability, order processing, pricing, shipping coordination, and delivery updates.

The ideal candidate is highly organized, detail-oriented, and comfortable managing phone calls, emails, orders, vendors, carriers, and multiple priorities throughout

Qualifications

• 2+ years of recent customer service experience in distribution/manufacturing.
• Experience with orders, pricing, and basic shipping coordination.
• Proficiency with MS Outlook, Word, and Excel; accurate data entry and typing ~60 WPM.

Responsibilities

• Assist sales representatives and customers with product availability, pricing, freight costs, and shipping dates.
• Obtain and communicate current product and shipping costs.
• Enter and process orders for stock and non-stock products; coordinate across warehouses.

Skills

Customer service

Order processing

Data entry

MS Office

Typing

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Sage ERP

MyCarrier

Job description

CHASE Staffing is seeking an experienced Customer Service and Sales Support Representative for a growing distribution company in the Lithia Springs, Douglasville, and Powder Springs area. This role supports the sales team and customers with product availability, order processing, pricing, shipping coordination, and delivery updates.

The ideal candidate is highly organized, detail-oriented, and comfortable managing phone calls, emails, orders, vendors, carriers, and multiple priorities throughout