Industrial Inside Sales & Customer Support Specialist

AllSearch Professional Staffing; Arlington (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401k with company match

Health benefits

Vision insurance

Paid time off

Job summary

AllSearch Professional Staffing is seeking an Inside Sales Support Specialist for a manufacturing client in Arlington, TX. The role focuses on supporting distributors, OEMs, purchasing agents, and industrial customers through order processing, quotes, and product support.

Responsibilities include serving as main contact, cross-referencing part numbers, coordinating with inventory, and ensuring on-time deliveries while maintaining accurate account records.

Qualifications

• 2+ years of experience in customer service, inside sales, sales support, customer success, or order management within an industrial or manufacturing environment.
• Experience supporting distributors, OEMs, purchasing agents, and industrial customers.
• Experience processing customer orders, preparing quotes, and managing order fulfillment.
• Experience cross-referencing part numbers and identifying replacement or alternative products.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.

Responsibilities

• Serve as a primary point of contact for distributors, purchasing agents, OEM representatives, and end users.
• Process customer orders accurately and efficiently.
• Cross-reference part numbers and identify appropriate replacement or alternative products.
• Prepare quotes and pricing information.
• Coordinate with inventory and operations to ensure timely order fulfillment.
• Respond to customer inquiries regarding orders, products, and delivery status.
• Provide product support and technical assistance to distributors, OEMs, purchasing agents, and industrial customers.
• Coordinate with internal departments to resolve order-related issues and support accurate, on-time customer deliveries.
• Maintain customer account information and order records.

Skills

Customer service

Inside sales support

Order management

Communication

Industrial manufacturing

Job description

AllSearch Professional Staffing is seeking an Inside Sales Support Specialist for a manufacturing client in Arlington, TX. The role focuses on supporting distributors, OEMs, purchasing agents, and industrial customers through order processing, quotes, and product support.

Responsibilities include serving as main contact, cross-referencing part numbers, coordinating with inventory, and ensuring on-time deliveries while maintaining accurate account records.