Industrial Generator Field Tech I (Onsite)

Caterpillar; Fort Worth (TX); On-site; USD 72,000 - 109,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan

Company vehicle

Job summary

Caterpillar is seeking an Industrial Generator Field Service Technician 1 in Fort Worth, TX. You will perform maintenance, troubleshooting, and repair on gas/diesel engines at customer sites, ensuring safety and reliability.

The role requires coordinating service orders and documenting work for service administration and invoicing. You will work with technicians to diagnose faults, support customers, and apply technical solutions while adhering to safety standards and company procedures.

Qualifications

• Knowledge of customer-focused service delivery and problem solving.
• Ability to communicate clearly with customers and teammates.
• Experience with maintenance and repair of industrial equipment is a plus.

Responsibilities

• Perform scheduled and unscheduled maintenance on gas/diesel engines on-site or at customer locations.
• Diagnose mechanical and electrical issues using diagnostic tools and manuals.
• Ensure compliance with environmental and safety standards during service.
• Prepare service orders, timesheets, and detailed service reports for customers.
• Provide technical support and training to customers and channel partners.

Skills

Customer focus

Service excellence

Effective communications

Problem solving

Relationship management

Technical excellence

Education

High school diploma or equivalent

Job description

Caterpillar is seeking an Industrial Generator Field Service Technician 1 in Fort Worth, TX. You will perform maintenance, troubleshooting, and repair on gas/diesel engines at customer sites, ensuring safety and reliability.

The role requires coordinating service orders and documenting work for service administration and invoicing. You will work with technicians to diagnose faults, support customers, and apply technical solutions while adhering to safety standards and company procedures.