Industrial Field Service Technician On-Site Repairs

Sagent LLC; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Company-provided rental vehicle

On-site onboarding

Job summary

Sagent LLC in Charlotte, NC is seeking a Field Service Technician to deliver on-site support for weighing and wrapping equipment used in grocery retail. You will perform calibrations, installations, and preventative maintenance, travel within your service region, and represent the company in the field.

Candidates should have an associate degree in a technical discipline, 1–5 years electro-mechanical repair experience, a clean driving record, and the ability to pass background checks.

Qualifications

• Associate degree in technical discipline or equivalent preferred.
• Five years of relevant engineering/electronics/instrumentation repair experience preferred.
• One to three years electro-mechanical repair experience preferred.
• Valid driver’s license with a clean driving record (MVR required).
• Ability to pass a criminal background check and pre-employment drug screening.

Responsibilities

• Perform on-site repairs, installations, calibrations, and preventative maintenance on customer equipment.
• Troubleshoot mechanical, electrical, software, and PC-based issues, including module-level diagnostics.
• Configure, network, and troubleshoot wired and wireless devices.
• Travel within the assigned service territory; participate in a rotational on-call schedule.
• Accurately document all service activity and close work orders in a timely manner.

Skills

Mechanical aptitude

Technical troubleshooting

Windows & Linux familiarity

TCP/IP networking

Customer service

Microsoft Office

Education

Associate degree in technical discipline

Tools

Proprietary service software

Diagnostic tools

Laptop & test devices

Job description

Sagent LLC in Charlotte, NC is seeking a Field Service Technician to deliver on-site support for weighing and wrapping equipment used in grocery retail. You will perform calibrations, installations, and preventative maintenance, travel within your service region, and represent the company in the field.

Candidates should have an associate degree in a technical discipline, 1–5 years electro-mechanical repair experience, a clean driving record, and the ability to pass background checks.