Industrial Equipment Service Manager

Linder Industrial Machinery Co; Chester (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

Linder Industrial Machinery Company in Chester, VA is seeking a Service Manager to oversee the service department, ensuring efficient, profitable operations while maintaining safety and customer satisfaction. The role demands leadership, strong communication, and hands-on knowledge of maintenance and repair processes.

The Service Manager will supervise shop workspaces, process orders, manage warranties, train staff, and stay current with industry standards and innovations.

Qualifications

• High school diploma or GED is required.
• Proven track record in customer service and sales.
• Excellent written and verbal communication abilities.
• Strong problem solving and organizational skills.

Responsibilities

• Oversee all services and workspaces in shop.
• Process work orders in a timely manner daily.
• Submit warranty claims daily.
• Delegate and direct service tasks; monitor progress.
• Maintain positive customer service and answer questions.
• Train new employees in procedures, safety, and processes.
• Stay up to date on industry standards and innovations.
• Monitor workflow and time.
• Other tasks as requested by management.

Skills

Customer service

Communication skills

Computer skills

Interpersonal skills

Salesmanship

Stress management

Organization

Problem solving

Industry knowledge

Education

High School Diploma or GED

Job description

Linder Industrial Machinery Company in Chester, VA is seeking a Service Manager to oversee the service department, ensuring efficient, profitable operations while maintaining safety and customer satisfaction. The role demands leadership, strong communication, and hands-on knowledge of maintenance and repair processes.

The Service Manager will supervise shop workspaces, process orders, manage warranties, train staff, and stay current with industry standards and innovations.