Industrial Equipment Field Technician

Automationtechies; Charlotte (NC); On-site; USD 52,000 - 82,000; Full time

Job summary

Automationtechies is seeking a Service Technician in Charlotte, NC to join its growing service organization. This hands-on role involves troubleshooting equipment, installing and repairing machinery, and helping customers maximize uptime.

You will work with customers, distributors, contractors, and internal teams to keep equipment operating and deliver effective service solutions. Travel to customer sites is expected as needed.

Qualifications

• Hands-on troubleshooting and repair experience with mechanical systems.
• Working knowledge of electrical and hydraulic components and drawings.
• Strong customer service and communication skills for field support.
• Ability to train customers, technicians and partners effectively.

Responsibilities

• Install, inspect, repair, upgrade, and service customer equipment.
• Troubleshoot electrical, hydraulic, and mechanical systems.
• Read and interpret electrical and hydraulic drawings.
• Provide telephone and field service support.
• Train customers and service partners on equipment operation and maintenance.
• Support machine installations, demonstrations, applications, and testing.
• Resolve warranty issues and provide technical solutions.
• Process and manage service work orders.
• Develop relationships with service distributors and independent contractors.
• Assist with on-site and off-site technical training programs.

Skills

Hands-on troubleshooting

Electrical components knowledge

Hydraulic components knowledge

Customer service

Communication skills

Field troubleshooting

Training customers/techs

Willingness to travel

Job description

Automationtechies is seeking a Service Technician in Charlotte, NC to join its growing service organization. This hands-on role involves troubleshooting equipment, installing and repairing machinery, and helping customers maximize uptime.

You will work with customers, distributors, contractors, and internal teams to keep equipment operating and deliver effective service solutions. Travel to customer sites is expected as needed.