Industrial Electrical Support Technician

Phase Technologies; Rapid City (SD); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid Time Off (up to 2 weeks per year)

8 Paid Holidays

401(k) with company match

Flexible Spending Account

Job summary

A leading power electronics manufacturer is seeking a technical support specialist to provide troubleshooting for industrial digital phase converters and variable frequency drives. The ideal candidate has knowledge of electrical concepts and enjoys solving real-world problems. Responsibilities include phone and email support, diagnosing customer issues, and maintaining records. The role requires strong communication and organizational skills, with a preference for an associate degree in Electronics. Competitive pay starting at $20+ per hour plus benefits.

Qualifications

• Understanding of volts, amps, and wiring fundamentals.
• Ability to troubleshoot industrial electrical equipment.
• Experience in technical support roles.

Responsibilities

• Provide phone and email troubleshooting support.
• Help customers diagnose wiring and installation issues.
• Document calls and maintain accurate records.

Skills

Basic understanding of electrical concepts

Mechanically inclined

Strong problem‑solving ability

Good communication skills

Organized and detail‑oriented

Self‑motivated and dependable

Education

Associate degree in Electronics

Job description

A leading power electronics manufacturer is seeking a technical support specialist to provide troubleshooting for industrial digital phase converters and variable frequency drives. The ideal candidate has knowledge of electrical concepts and enjoys solving real-world problems. Responsibilities include phone and email support, diagnosing customer issues, and maintaining records. The role requires strong communication and organizational skills, with a preference for an associate degree in Electronics. Competitive pay starting at $20+ per hour plus benefits.