Industrial Customer Service Specialist: Inside Sales Support

True North Consultants, Inc.; Tualatin (OR); On-site; USD 37,000 - 50,000; Full time

Job summary

True North Consultants, Inc. in Tualatin, OR is seeking a Customer Service Representative to be the go-to resource for customers and to support the outside sales team in a fast-paced, collaborative environment.

You will handle product inquiries, enter orders, quote prices, and coordinate with the sales team to ensure precise order fulfillment while maintaining a high level of service and accuracy in a busy office setting.

Qualifications

• 3+ years inside sales or customer service in metalworking or industrial supply.
• HS diploma or GED required.
• Ability to lift up to 30 lbs and work in a seated office setting.

Responsibilities

• Answer customer inquiries regarding products, services, stock, and shipping dates.
• Process phone orders and enter sales data accurately.
• Quote prices and fulfill orders to exact customer specifications.
• Partner with the outside sales team to source products and prepare price quotes.

Skills

Data entry

Communication

Multitasking

Education

High School Diploma or GED

Tools

P21

Job description

True North Consultants, Inc. in Tualatin, OR is seeking a Customer Service Representative to be the go-to resource for customers and to support the outside sales team in a fast-paced, collaborative environment.

You will handle product inquiries, enter orders, quote prices, and coordinate with the sales team to ensure precise order fulfillment while maintaining a high level of service and accuracy in a busy office setting.