Industrial Counter Sales Pro — Customer Focus & Growth

US11345-AIRGAS Airgas USA, LLC; Anaheim (CA); On-site; USD 54,443,000 - 68,770,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Paid holidays

Vacation & sick time

Parental leave

Airgas scholarship program

Job summary

Airgas, an Air Liquide company, is hiring a Counter Sales Representative in Anaheim, CA to balance high-energy customer interaction with operational support in a retail shop setting. You will help customers select industrial, medical, and specialty gases, welding supplies, and related tools while handling transactions and maintaining showroom displays.

The role requires a HS diploma and 2+ years in product, warehouse, or sales environments, with emphasis on service accuracy.

Qualifications

• HS Diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Responsibilities

• Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.
• Provides excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence.
• Manages order entry and processes transactions; assists the team with the reconciliation of deposits.
• Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.
• Contributes to an outgoing call strategy to support the continued growth and success of the branch.
• Coordinates the transfer of merchandise between locations to meet customer needs.
• Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
• Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience.
• Coordinate cylinder movement and pallet organization.

Skills

Customer service

Sales

Inventory control

SAP

MS Office

Education

HS Diploma or equivalent

Tools

SAP

Google Apps

MS Office

Job description

Airgas, an Air Liquide company, is hiring a Counter Sales Representative in Anaheim, CA to balance high-energy customer interaction with operational support in a retail shop setting. You will help customers select industrial, medical, and specialty gases, welding supplies, and related tools while handling transactions and maintaining showroom displays.

The role requires a HS diploma and 2+ years in product, warehouse, or sales environments, with emphasis on service accuracy.