Industrial Application Engineer & Training Specialist

HMS Networks AB; York (York County); On-site; USD 70,000 - 110,000; Full time

Job summary

HMS Networks AB, a leader in industrial communication, seeks an Application Engineer to be the technical interface between HMS products and customers – machine builders, device manufacturers, system integrators, and end-users. You will understand customer applications and map HMS solutions to needs, supporting pre-sales, design-win, and deployment.

You will collaborate with Sales, Product Management, R&D, and Support to ensure successful deployment, deliver paid training onsite and virtually,

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field, or a combination of education and experience.
• 2–5 years of experience in industrial networking, industrial automation, controls, technical support, and/or technical training.
• Strong understanding of industrial networking and communication protocols.
• Excellent problem-solving and communication skills.

Responsibilities

• Promote and deliver paid instructor-led technical training courses for customers, partners, and internal employees.
• Manage classroom environments, both in-person and virtual, ensuring effective learning outcomes.
• Prepare training materials, demonstrations, and hands-on lab exercises.
• Evaluate student progress and provide technical guidance and support during training sessions.
• Maintain training equipment, lab environments, and course documentation.
• Provide technical expertise related to Industrial Ethernet and industrial communication technologies.
• Support troubleshooting and problem resolution as part of training and professional services engagements.
• Gather customer feedback to improve training programs and service offerings.
• Engage with customers (internal & external) to assess application requirements, network environments, performance & reliability constraints, and integration needs for industrial communication solutions.
• Collaborate with Sales and Product Management during the pre-sales and design-win phases: provide technical consultations, solution architecture guidance, ROI/value discussions, demonstration setups, and proof-of-concepts.
• Translate customer requirements into HMS product configurations, integration guidelines, and best practices (e.g., industrial protocols such as PROFINET, EtherNet/IP, EtherCAT, Modbus).
• Assist with commissioning, validation, and troubleshooting in the field or remotely — ensuring correct installation, network stability, and performance reliability.
• Provide training, documentation, and technical support (application notes, reference designs, webinars) to internal stakeholders and external customers/integrators.
• Capture and share field experience, customer insights, and application trends to influence product development and future enhancements.
• Monitor industry developments — networking protocols, OT/IT convergence, IIoT, and security trends — to position HMS solutions effectively.
• Represent HMS at customer meetings, trade shows, webinars, and technical working groups as needed.

Skills

Industrial networking

Industrial automation

Controls

Technical support

Technical training

Education

Bachelor's degree in Electrical Engineering or Computer Engineering

Tools

Python

C/C++

Job description

HMS Networks AB, a leader in industrial communication, seeks an Application Engineer to be the technical interface between HMS products and customers – machine builders, device manufacturers, system integrators, and end-users. You will understand customer applications and map HMS solutions to needs, supporting pre-sales, design-win, and deployment.

You will collaborate with Sales, Product Management, R&D, and Support to ensure successful deployment, deliver paid training onsite and virtually,