Industrial Account Manager

National Coatings & Suppliers, Inc.; Louisville (MS); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

Paid Vacation

401k Retirement Savings Plan

Life & Disability Insurance

Direct Deposit & biweekly payroll

Career development opportunities

Job summary

National Coatings and Supplies, Inc. is seeking an Industrial Account Manager to support existing customers and drive revenue with new accounts.

The role includes providing technical assistance, conducting demonstrations, and training customers in paint applications at facilities and in shops. The IAM will collaborate with sales and operations, review customer processes, lead line-trials, and benchmark coatings products while traveling regionally and nationally.

Qualifications

• High School Diploma or GED required.
• 3+ years of industrial painting application experience preferred.
• Strong problem-solving skills for coatings and application methods.
• Ability to travel nationally, mainly TX and OK.
• Strong verbal and written communication skills; basic computer skills.
• Ability to lift up to 50 lbs and wear a respirator.

Responsibilities

• Support sales initiatives with paint application reviews and line-trials.
• Provide technical support to stores and sales teams; assist in resolving customer concerns.
• Benchmark competitors and train customers and staff on products and methods.
• Act as product/application resource for sales and operations teams.

Skills

Industrial painting skills

Customer communication

Troubleshooting

Train others

Travel willingness

Education

High School Diploma/GED

Tools

Paint equipment knowledge

Job description

The Industrial Account Manager (IAM) is responsible for all duties associated with supporting the existing customer base as well as assisting in the sales process and revenue generation at new accounts. The IAM will provide technical assistance internally and at customer facilities, perform demonstrations, provide training, and be a solutions provider and advocate of our customers.

Duties & Responsibilities

• Support sales initiatives through:
  • Customer paint application process reviews, evaluations, and paint system recommendations
  • Support and lead customer line-trials as part of the selling process
  • Support and lead new customer start-ups
• Provide existing customer technical support:
  • Aid the store manager or sales team in verifying and resolving customer concerns via troubleshooting of products and application methods.
  • Consult to improve customer application efficiency or throughput
• Benchmark competition:
  • Learn and communicate competitor products' strengths and weaknesses.
  • Perform benchmarking of coatings products and application methods.
  • Train customers and internal staff on products and application methods
• Be a product and application resource to the NCS sales and operations teams. Remain acquainted with competitive products and programs.

Qualifications & Education Requirements

• High School Diploma/ GED
• Demonstrated industrial painting skills and a deep understanding of industrial painting equipment is required; at least 3 years industrial application experience in a variety of application methods is preferred.
• Must have problem solving skills specific to coatings and coatings application methods.
• Ability to assess and compare coatings products and application methods for purposes of learning and benchmarking
• Ability to demonstrate and train other painters about coating products and application methods, in a customer shop/booth environment.
• Ability to travel as needed nationally, but mostly regionally in TX and OK to support sales and technical service objectives.
• Strong verbal and written communication skills.
• Basic computer skills.
• Ability to lift up to 50 lbs and wear a respirator

What's in it for You?

• Medical, Dental, & Vision Benefits
• Paid Vacation
• 401k Retirement Savings Plan
• Life & Disability Insurance
• Direct Deposit & biweekly payroll
• Ability to start a career instead of just another job
• Collaborative environment where your input is valued daily

Come join a company where we are collaborative, fast-paced, innovative and challenging. National Coatings and Supplies is a privately held company headquartered in Raleigh, NC, with over 200 stores in 38 states. Our distribution platform serves a broad range of collision centers and industrial clients across the United States. In 2016, National Coatings & Supplies, the second largest industry distributor merged with Single Source, Inc, the third largest industry distributor. We have already almost doubled our growth and we show no signs of slowing down.

We are an Equal Opportunity/ Affinitive Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Drug- free environment