Individual Support Case Manager - Part Time - Various Locations

Guardian Angel Senior Services; Massachusetts; On-site; USD 42,000 - 62,000; Full time

Job summary

Guardian Angel Senior Services in Massachusetts seeks an Individual Support Case Manager to help MassAbility participants develop independence in self-care, health and welfare, and community living. You will work with care teams to achieve person-centered goals.

This role emphasizes documentation, home visits, and coordinating resources for seniors and disabled individuals, with a focus on safety, communication, and respectful, dignified living.

Qualifications

• Degree in a human service field.
• Ability to research and locate information, advice, guidance and support.
• Strong IT skills including managing websites and social media.
• Excellent listening and written communication.
• Knowledge of Greater Boston community support systems.
• Committed to the rights of seniors and disabled people.
• Flexible, reliable, and able to cope with emergencies.
• Prior home care experience is helpful.

Responsibilities

• Collaborate with care teams to support participants' goals.
• Provide resources to promote safety and independence.
• Assist training and supervision of caregivers and PCAs.
• Conduct home visits and document activities.
• Perform clerical and administrative duties.
• Provide health status information as needed.
• Complete required documentation promptly.
• Maintain a clean, insured vehicle for client transport.
• Follow service plan objectives.
• Adhere to service policies and procedures.

Skills

Communication

Report writing

Research ability

IT literacy

Social media knowledge

Community resources knowledge

Flexible

Emergency readiness

Education

Degree in a Human Service-related field

Tools

Website management

Social media platforms

Job description

The Individual Support Case Manager will provide assistance to MassAbility participants on a regular basis to develop, maintain, and/or maximize their independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills. They will work together to achieve objectives of improved health and welfare and to the support the ability of the participant to establish and maintain a residence and live in the community.

Responsibilities

• To work closely with the team involved in a participant's care.
• To provide resources to assist the individual in maintaining safety and independent in the community.
• To assist with training and supervision of caregivers and PCAs.
• To undertake home visits and document activity.
• To carry out clerical and administrative duties in accordance with the requirements of the service
• Provides necessary information on their own health status and experience.
• Completes required documentation accurately and on a timely basis.
• Maintain a clean, insured vehicle that has had manufacturer’s recommended scheduled services and transports client as appropriate.
• To work within the aims and objectives of the goals set in the individual service plan
• To be familiar and work within the policies and procedures of the service

Qualifications

• A degree in a Human Service-related field.
• An ability to research and identify other sources of information, advice, guidance and support
• Good IT skills, including managing websites and knowledge of all forms of social/media communications
• Good listening and communication skill
• Able to produce written reports as required
• Have knowledge of the community support system in the Greater Boston area.
• Committed to the rights of seniors and disabled people to live dignified lives.
• Flexible, sensitive to the needs of others, reliable, and able to cope with emergencies.
• Prior home care experience helpful.

Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.