Leo ISCH

Guardian Angel Senior Services, Inc.; Leominster (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Flexible schedule

Employee discounts

Sign on/Referral Bonus

Professional development assistance

Medical Preventative Insurance (30+hrs

AFLAC Insurance

Mileage/travel time reimbursement

Job summary

Guardian Angel Senior Services, Inc. in Massachusetts seeks a dedicated individual to provide Individual Support to Massachusetts Waiver Contracted Individuals – focusing on independence, safety and community living with dignity.

You will work with the Interdisciplinary team, complete documentation, and support caregivers, with travel throughout Western MA and flexible hours as needed to meet client needs.

Qualifications

• Bachelor’s degree in a Human Service-related field preferred.
• Ability to research and identify information, guidance and support.
• Strong IT skills including managing websites and social/media communications.
• Excellent listening and communication skills.
• Ability to produce statistics and written reports as required.
• Able to travel around the borough independently, preferably by car.
• Flexible hours, some evenings or weekends as needed.
• Impartial and non-judgmental.
• Knowledge of the Greater Boston area community support system.
• Committed to the rights of seniors and disabled people to live dignified lives.
• Flexible, reliable, and able to cope with emergencies.
• Prior home care experience helpful.
• Willing to travel throughout Western MA.

Responsibilities

• Empower individuals to contribute to decisions about education, health and care.
• Assist in developing care plan information.
• Work with the community and encourage partnership.
• Collaborate with the interdisciplinary care team.
• Provide resources to maintain safety and independence.
• Assist with training and supervision of caregivers and PCAs.
• Undertake home visits and document activity.
• Carry out clerical and administrative duties as required.
• Provide information on health status and experience.
• Accept assignments only for which qualified.
• Attend orientation, in-service education and staff meetings.
• Practice safety and competency per job description.
• Communicate problems to the agency.
• Comply with regulatory acts and agency policies.
• Coordinate scheduling with office staff.
• Complete required documentation accurately and timely.
• Maintain client confidentiality at all times.
• Report concerns of client abuse or neglect.
• Maintain therapeutic relationship with client.
• Maintain email for client updates and schedule changes.
• Maintain a clean, insured vehicle and transport clients as appropriate.
• Work within goals of the individual service plan.
• Familiarize with service policies and procedures.
• Undertake further training as required.
• Work flexibly to meet occasional out-of-hours needs.
• Maintain confidentiality of sensitive information.
• Use time management to prioritize tasks and deadlines.
• Attend supervision and meetings.
• Undertake other duties commensurate with this post.

Skills

BA in Human Service field

IT skills

Communication skills

Travel independently

Flexible working hours

Impartial / non-judgmental

Education

Bachelor's degree in Human Service field

Tools

Website management

Social media communications

Job description

Guardian Angel Senior Services

Our Mission: Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home!

The ISCH staff will provide Individual Support to Massachusetts Waiver Contracted Individuals – regular or intermittent services designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills, to achieve objectives of improved health and welfare and to the support the ability of the participant to establish and maintain a residence and live in the community.

Responsibilities:

1. To empower individuals to make an informed contribution to any decision about their education, health and care provision to enable them to achieve better outcomes
2. To assist in the development of information concerning care plans.
3. To work with and encourage partnership working between individuals and the community.
4. To work closely with the Interdisciplinary team involved in an individual's care.
5. To provide resources to assist the individual in maintaining safety and independent in the community.
6. To assist with training and supervision of caregivers and PCAs.
7. To undertake home visits and document activity.
8. To carry out clerical and administrative duties in accordance with the requirements of the service
9. Provides necessary information on their own health status and experience.
10. Accepts only assignments for which qualified.
11. Attends agency orientation, in-service education programs and staff meetings as required.
12. Practices safety and competency within the job description.
13. Communicates with the agency about problems and concerns.
14. Complies with State/Federal regulatory acts and agency policies.
15. Communicates with office staff regarding all scheduling of services to clients.
16. Completes required documentation accurately and on a timely basis.
17. Respects and maintains client confidentiality at all times.
18. Reports concerns of client abuse or neglect.
19. Refrains from discussing personal problems, concerns, or opinions with client, or client representatives.
20. Establishes and maintains a therapeutic relationship with client.
21. Maintain access to an email account in order to receive client updates, schedule changes, company updates and highlights.
22. Maintain a clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate.
23. To work within the aims and objectives of the goals set in the individual service plan
24. To be familiar and work within the policies and procedures of the service
25. To undertake further training appropriate to the role and responsibilities as required
26. To work flexibly to meet the occasional requirements to work outside normal hours
27. Maintain confidentiality of sensitive information
28. Utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met.
29. Attend all relevant supervision and meetings
30. To undertake other duties commensurate with this post

Qualifications:

1. Minimum of a BA in a Human Service-related field preferred.
2. Have an ability to research and identify other sources of information, advice, guidance and support
3. Have good IT skills, including managing websites and knowledge of all forms of social/media communications
4. Have good listening and communication skill
5. Be able to produce statistics and written reports as required
6. Be able to travel around the borough independently, preferably by car
7. Be flexible around working hours and be prepared to work some evenings or weekends as reasonably required by this role
8. Be impartial and non-judgmental
9. Have knowledge of the community support system in the Greater Boston area.
10. Committed to the rights of seniors and disabled people to live dignified lives.
11. Is flexible, sensitive to the needs of others, reliable, and able to cope with emergencies.
12. Prior home care experience helpful.
13. Must be willing to travel throughout Western MA Areas.

Benefits

• Paid time off
• 401(k) matching
• Flexible schedule
• Employee discounts
• Sign on/Referral Bonus
• Professional development assistance
• Medical Preventative Insurance (30+hrs average)
• AFLAC Insurance
• Mileage/travel time reimbursement between clients.

Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.