Indirect Loan Processor

PSECU; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

PSECU is seeking an Indirect Loan Processor to handle vehicle loan applications from indirect participants, including third-party refinances. The role includes communicating with members and dealers, verifying documents, and supporting multiple departments to ensure timely funding.

The position emphasizes relationship management, professionalism, and problem-solving to minimize delays and improve processing efficiency.

Qualifications

• High School education required.
• Any equivalent combination of experience and education.
• Experience in indirect loan processing is a plus.

Responsibilities

• Verify documentation for completeness from indirect program participants and third-party sources.
• Communicate with members and auto dealerships to obtain information needed to complete loan processing.
• Maintain positive relationships with participants, coaching dealers to avoid funding delays.
• Train employees as needed.
• Collaborate with Direct Loan Call Center, Consumer Loan Servicing, and other teams to complete tasks.
• Cross-train to process indirect loan applications and adhere to underwriting policies.
• Other duties as assigned.

Skills

Phone skills

Computer skills

Problem-solving

Coaching

Education

High School Diploma

Job description

Members Achieve More isn’t just a tagline for us, it’s part of everything we do! We’re looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that’s remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on…

The Indirect Loan Processor processes vehicle loan applications submitted by indirect program participants completing loan funding. Assists with handling dealer and member inquiries as they relate to all aspects of the indirect lending program.

Schedule: Monday - Friday 9:00am-5:00pm, every 4th Saturday with a TBD Day off on the rotation week. Onsite day is Wednesday every week.

In this position, you will

• Verify documentation for completeness by indirect program participants including third-party refinance companies and other vendors to fund applications.
• Communicate with members and auto dealerships to acquire information necessary to complete loan processing. Provides detailed comments in reference to conversations with members and dealers concerning all loans.
• Maintains positive and productive relationships with program participants, coaching dealers as needed to avoid recurring funding delays. Displays professionalism, effective phone and computer skills, and strong problem-solving skills.
• Responsible for training employees as needed.
• Works closely with other departments to enable the completion of assigned tasks and to assist the other units in completion of their assigned tasks. Other departments include but are not limited to: Direct Loan Call Center, Consumer Loan Servicing, Consumer Loan Processing and New Member Processing.
• Cross-trained to processes loan applications submitted by indirect program participants including third-party refinance companies and other vendors. Adheres to underwriting policies and procedures.
• Other duties as assigned.

Qualifications:

High School (Required)

Any equivalent combination of experience and education.| Required