Indirect Loan Processor

PSECU; Harrisburg (Dauphin County); On-site; USD 42,000 - 65,000; Full time

Job summary

PSECU is seeking an Indirect Loan Processor to handle vehicle loan applications from indirect program participants, including dealers and members. You will verify documents, communicate to gather missing information, and help fund loans while maintaining professional relationships.

You'll work a schedule Mon–Fri 9am–5pm with every fourth Saturday and a primarily on-site expectation. The role emphasizes strong problem solving, phone and computer skills, and cross-department collaboration to keep

Qualifications

• High School (Required)
• Any equivalent combination of experience and education.| Required

Responsibilities

• Verify documentation for completeness by indirect program participants including third-party refinance companies and other vendors to fund applications.
• Communicate with members and auto dealerships to acquire information necessary to complete loan processing. Provides detailed comments in reference to conversations with members and dealers concerning all loans.
• Maintains positive and productive relationships with program participants, coaching dealers as needed to avoid recurring funding delays. Displays professionalism, effective phone and computer skills, and strong problem-solving skills.
• Responsible for training employees as needed.
• Works closely with other departments to enable the completion of assigned tasks and to assist the other units in completion of their assigned tasks. Other departments include but are not limited to: Direct Loan Call Center, Consumer Loan Servicing, Consumer Loan Processing and New Member Processing.
• Cross-trained to processes loan applications submitted by indirect program participants including third-party refinance companies and other vendors. Adheres to underwriting policies and procedures.
• Other duties as assigned.

Skills

Phone skills

Computer skills

Problem solving

Education

High School

Job description

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

The Indirect Loan Processor processes vehicle loan applications submitted by indirect program participants completing loan funding. Assists with handling dealer and member inquiries as they relate to all aspects of the indirect lending program.

Schedule: Monday–Friday, 9:00 a.m.– 5:00 p.m., with every fourth Saturday. During the week when the employee works Saturday, the scheduled day off will be Thursday. The onsite expectation is 20%, or one day per week.

In this position, you will

• Verify documentation for completeness by indirect program participants including third-party refinance companies and other vendors to fund applications.
• Communicate with members and auto dealerships to acquire information necessary to complete loan processing. Provides detailed comments in reference to conversations with members and dealers concerning all loans.
• Maintains positive and productive relationships with program participants, coaching dealers as needed to avoid recurring funding delays. Displays professionalism, effective phone and computer skills, and strong problem-solving skills.
• Responsible for training employees as needed.
• Works closely with other departments to enable the completion of assigned tasks and to assist the other units in completion of their assigned tasks. Other departments include but are not limited to: Direct Loan Call Center, Consumer Loan Servicing, Consumer Loan Processing and New Member Processing.
• Cross-trained to processes loan applications submitted by indirect program participants including third-party refinance companies and other vendors. Adheres to underwriting policies and procedures.
• Other duties as assigned.

Qualifications

High School (Required)

Any equivalent combination of experience and education.| Required