Indirect Lending Processor

OnPath Credit Union; Metairie, Mandeville (LA, LA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Life Insurance

401(K) Plan

Paid Vacation

Job summary

OnPath Credit Union in Metairie, LA is seeking an Indirect Lending Processor to validate loan docs, input data, and fund loans for customers and dealers. You will verify information, answer inquiries, and participate in cross-training with the Direct Lending team.

The role emphasizes accuracy, regulatory compliance, and strong customer service. OnPath offers a supportive team culture and competitive benefits.

Qualifications

• Six months to two years of similar or related experience.
• High school education or GED.
• Knowledge of federal, state, and local laws applicable to lending.
• Proficiency with MS Office and basic databases.

Responsibilities

• Input loan data into the lending system with accuracy.
• Verify loan information with customers and dealers.
• Process payments to dealers and fund loan packets.
• Conduct audits of loan documents for regulatory compliance.
• Assist lending department and cross-train as needed.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school / GED

Tools

MS Office

Database software

Job description

Ready to love where you work? At OnPath, we're not just building careers- we're building a culture. Whether you're just starting your career or looking to level up, this is your chance to make an impact, be celebrated for your talents, and grow into your full potential.

Why work at OnPath?

Room to grow

Whether this is your first job or a midlife career change, you'll find opportunities for professional growth and advancement

Focus on life first

Maintain a healthy work-life balance with paid vacation and weekday heart hours.

Work that matters

From everyday member support to community outreach events, your actions will make a difference.

Life's too short to take things too seriously. Together, we've created a fun environment where you can make memories and be yourself.

Our benefits include comprehensive heathcare, 401k matching, sick leave, mental wellbeing and more.

A place of belonging

We thrive on making people from all walks of life feel welcome, it's how we build better experiences for everyone that walks through our doors.

Open positions

Location: Metairie and Mandeville, LA

Job Id:484

# of Openings:1

At OnPath Credit Union, we share a passion for delivering exceptional service.

Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success.

If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you!

Voted twelve years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer:

• Competitive Compensation Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan
• Paid Vacation, Wellness, Sick Time, and more! Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are.

We are looking for an Indirect Lending Processor to join our team! The range for this position is $18.20 to $22.75 per hour based on skills and experience. This position is classified as On-site.

SCOPE:

As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve.

PRIMARY FUNCTIONS:

The primary function of The Indirect Lending Processor is to validate and verify loan documentation received from dealers participating in the indirect lending program ensuring all documents are received and completed with accuracy, and to input and fund the loans for the customers and the dealerships into the loan platform.

The Indirect Lending Processor will assist employees in the lending department and all appropriate internal credit union partners. Conducts daily business interactions and maintains constant alignment with OnPath's mission, culture, and core values. Encourages others to act with mission, culture, and core values in mind always. Demonstrates initiative and sound judgment in the absence of specific direction from management. Ensures value through decision making that supports credit union goals and interests. Passionately displays a desire to build rapport and expand relationships with all members both internally and externally. Stays informed on OnPath's products and services to provide the right recommendations to the right members at the right time. Promotes and maintains a positive image of the credit union to peers, members, and communities we serve.

Major Duties and Responsibilities:

• Input loan data into the Lending system with accuracy.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Perform audits of all assigned loan packets and conduct courtesy call to verify that all required information is complete and correct so that documents processed are in accordance with regulatory and legal requirements and risk to the financial institution is minimized.
• Verify loan information with customers and/or dealers to assure that all options stated on documents are actually installed on the vehicle.
• Answer inquiries and advise prospective and current customers of other products and services offered by the financial institution to encourage contacts to either become or expand their usage of the organization.
• Process payment to dealers timely and accurately fund loan packets into the Financial institution Indirect Lending system and also into the company tracking system.
• Cross train and provide processing support to the Direct Lending department as needed.

Experience

• Six months to two years of similar or related experience, including time spent in preparatory positions.

Education/Certifications/Licenses

• High school education or GED

Interpersonal Skills

• A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other Skills

• Knowledge of, or the ability to learn, federal, state, and local laws, statutes, regulations, codes, and standards related to the area of responsibility is necessary. Proficiency with database software and the MS Office suite is also required.

ADA

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, view customer information, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 5 pounds and frequently lift and/or move up to 25 pounds.

Working Conditions

Must be able to routinely perform work indoors in a climate-controlled shared work area with minimal noise.

Mental Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Disclaimers

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OnPath FCU is an EOE/M/F/Disability/Veteran

OnPath Credit Union provides equal employment opportunities (EE0) to all employees and applicants for employment without regard to race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetics, veteran status or any other protected status.