Indirect Loan Officer

PSECU; Harrisburg (Dauphin County); On-site; USD 42,000 - 66,000; Full time

Job summary

PSECU is seeking an Indirect Loan Officer to process vehicle loan applications from submission through decisioning. You will serve as the first point of contact for dealers and members in the indirect lending program, with a schedule of Monday–Friday 10:00am–6:00pm and every other Saturday 9:00am–5:00pm; onsite expectation is 20%.

This role emphasizes accuracy, underwriting adherence, relationship management with dealers and members, risk awareness, and timely communication to prevent funding

Qualifications

• High School (Required)
• Any equivalent combination of experience and education.| Required

Responsibilities

• Processes loan applications submitted by indirect program participants including third-party refinance companies and other vendors.
• Reviews required verification documents from dealers and members for accuracy and legitimacy and displays strong problem-solving skills.
• Coaches dealers as needed to avoid recurring funding delays.
• Displays professionalism; maintains positive and productive relationships with program participants, coaching dealers as needed to ensure proper application submission.
• Responsible for effectively managing risks within the scope of assigned job responsibilities.
• Communicate with members and auto dealerships to acquire information necessary to complete loan processing.
• Cross-trained to verify documentation for completeness by indirect program participants including third-party refinance companies and other vendors and fund applications.
• Other duties as assigned.

Skills

Customer service

Detail-oriented

Education

High School diploma

Job description

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...
The Indirect Loan Officer processes vehicle loan applications submitted by indirect program participants from time of application through decisioning. Serves as first point of contact to handle dealer and member inquiries as they relate to all aspects of the indirect lending program.
Schedule: Monday - Friday 10:00am - 6:00pm. Every other Saturday 9:00am - 5:00pm with Tuesday off. Onsite expectation is 20%.

In this position, you will

• Processes loan applications submitted by indirect program participants including third-party refinance companies and other vendors. Adheres to underwriting policies and procedures.
• Reviews required verification documents from dealers and members for accuracy and legitimacy and displays strong problem-solving skills. Coaches dealers as needed to avoid recurring funding delays.
• Displays professionalism; maintains positive and productive relationships with program participants, coaching dealers as needed to ensure proper application submission.
• Responsible for effectively managing risks within the scope of assigned job responsibilities.
• Communicate with members and auto dealerships to acquire information necessary to complete loan processing. Provides detailed comments in reference to conversations with members and dealers concerning all loans.
• Cross-trained to verify documentation for completeness by indirect program participants including third-party refinance companies and other vendors and fund applications.
• Other duties as assigned.

Qualifications

High School (Required)

Any equivalent combination of experience and education.| Required