Independent Living Support Coach

YMCA Robin Hood Group; Town of Mansfield (NY); On-site; USD 40,000 - 54,000; Full time

Job summary

YMCA Robin Hood Group in Town of Mansfield is seeking a housing support worker to empower residents toward independent living. You will guide residents, signpost services, and lead life-skills sessions while managing conflicts and ensuring benefits are claimed to cover housing costs.

Ideal candidates will have experience with vulnerable populations, strong communication, and a commitment to helping people access essential services.

Qualifications

• Experience supporting vulnerable or challenging people.
• Strong communication skills.
• Familiarity with welfare systems and housing benefits.

Responsibilities

• Interact with residents to monitor progress toward independent accommodation.
• Signpost residents to internal and external support provisions.
• Lead sessions with residents to develop life skills and community integration.
• Mediate disputes between residents and uphold procedures with line-manager support.
• Ensure residents claim housing benefits and other entitlements to cover rent and service charges.
• Address anti-social behaviour with notices and warnings per procedures.
• Support moves toward independent living, including housing, healthcare, and local services access.
• Occasional property visits; flexibility for early mornings, evenings, or weekends may be required.

Job description

YMCA Robin Hood Group in Town of Mansfield is seeking a housing support worker to empower residents toward independent living. You will guide residents, signpost services, and lead life-skills sessions while managing conflicts and ensuring benefits are claimed to cover housing costs.

Ideal candidates will have experience with vulnerable populations, strong communication, and a commitment to helping people access essential services.