Independent Field Technician - Arcade Equipment Maintenance

Family Entertainment Group LLC; Jacksonville (FL); On-site; USD 34,000 - 55,000; Full time

Job summary

Family Entertainment Group is seeking an Independent Contract Route Technician to service 1–2 partner locations. This field-based role requires visiting locations 2–3 times weekly, performing preventive maintenance, cleaning, testing, and minor repairs on arcade games, cranes, kiosks, card readers, and redemption equipment.

You will provide your own transportation and tools, maintain professional conduct at partner sites, complete service reports, and ensure equipment remains guest-ready.

Qualifications

• Previous experience repairing arcade equipment, vending equipment, amusement devices, gaming equipment, electronics, or similar mechanical/electrical systems preferred.
• Strong troubleshooting and mechanical aptitude.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.
• Reliable transportation and a valid driver’s license.
• Ability to lift up to 50 pounds and perform physical work.

Responsibilities

• Visit assigned locations 2–3 times per week on an established service schedule.
• Inspect, clean, test, and perform preventive maintenance on arcade games, cranes, kiosks, card readers, and redemption equipment.
• Troubleshoot and repair common mechanical, electrical, and electronic issues.
• Restock prizes, game cards, and operating supplies as needed.
• Perform crane merchandising, including organizing, filling, and maintaining prize displays.
• Maintain overall cleanliness of games, equipment, and the game area.
• Complete service reports, repair documentation, and inventory updates after each visit.
• Communicate professionally with partner management regarding completed work and equipment needs.
• Report equipment requiring major repairs or replacement.
• Maintain a safe, organized work environment while servicing equipment.

Skills

Troubleshooting

Mechanical aptitude

Independent work

Customer service

Valid driver’s license

Physical fitness

Job description

Family Entertainment Group is seeking an Independent Contract Route Technician to service 1–2 partner locations. This field-based role requires visiting locations 2–3 times weekly, performing preventive maintenance, cleaning, testing, and minor repairs on arcade games, cranes, kiosks, card readers, and redemption equipment.

You will provide your own transportation and tools, maintain professional conduct at partner sites, complete service reports, and ensure equipment remains guest-ready.